New Southgate (NSG)

New Southgate station
Station Road
New Southgate
Greater London
N11 1QH

Station facilities

Route planning around the station including maps and platforms

YES
Storage location: Main entrance
Storage spaces: 10
Storage CCTV: Yes
Car Park: Station Car Park
Operator: Saba UK - www.sabaparking.co.uk/great-northern-railway
Phone number: -
Web address: http://greatnorthernrail.com/parking
Opening hours: Monday - Sunday 24 Hours a Day
Free of charge: No
CCTV Coverage: No
Onward travel information: Information to plan your onward journey is available in a printable format can be found here
Taxi: NO
Impaired mobility set down / pick up points available: Yes

Ticket Office: Yes
Opening hours: Monday - Friday 06:30 - 11:30
Saturday - Sunday Closed
Height adjusted ticket office counter: Height adjusted ticket counter is not available at this station
Induction loop: This office has an induction loop
Ticket machines: Yes
Accessible ticket machines: There are accessible ticket machines at this station
Collection of pre-purchased tickets: Yes, from ticket machine
Oystercards
Get Oyster cards here: No
Top-up Oyster pay as you go here: Yes, at ticket machine
Use Oyster Pay as you go here: Yes; You can top up pay-as-you-go on Oyster using the self service ticket machines. Oyster Cards cannot be purchased at this station.
Smartcards
Smartcards issued: No
Smartcards validators: Yes; Smartcards are available online at: www.greatnorthernrail.com/thekeysmartcard
Penalty fares: Penalty fares apply for Great Northern
London fare zone: Zone 4

Information available from staff
Information services - opening times: Monday - Friday 06:15 - 11:50
Saturday - Sunday Closed
Passenger Information Systems: Departure screens, Announcements, Arrival screens
Customer help points: Yes; Platform 1/4
Lost Property: Yes; Please visit www.greatnorthernrail.com/lostproperty and use the webform to register your lost item.; Monday - Sunday 07:00 - 22:00; greatnorthernrail.com/lostproperty
Ticket gates: No
CCTV: Yes
Location for Rail Replacement Services: Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.

Helpline Contact: 0800 058 2844
Helpline opening hours: Monday - Sunday 07:00 - 22:00
Staff help available: Yes; Partial - as per ticket office opening hours.
Staff help available opening times: Monday - Friday 06:05 - 14:35
Saturday 07:05 - 15:30
Sunday Closed

Partial Mon-Fri 06:30-11:30
Ramp for train access: No
Step free access coverage: No
Step free access note: This is a Category C station: This station does not have step-free access. Assistance Meeting Point is opposite the ticket office.
Wheelchairs available: No