Newhaven Town (NVN)
Managed by Southern
Station facilities
-
Station seating facilities
Station seating facilities Waiting room in Booking hall. Shelters on both platforms. -
Trolleys
-
Refreshments
-
ATM machine
ATM machine -
Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Newhaven Town
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
YES- Storage location
- Downside entrance
- Storage spaces
- 4
- Storage CCTV
- Yes
- Car Park
- No
- Onward travel information
- Information to plan your onward journey is available in a printable format here.
- Taxi
- YES
- Impaired mobility set down / pick up points available
- Yes
- Located at the front of the station
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:15 - 12:50
Sunday Closed
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
- Located on platform 1
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
- Smartcards are available online at : www.southernrailway.com/thekeysmartcard
- Penalty fares
- Penalty fares apply for Southern
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 06:15 - 12:50
Saturday 06:15 - 12:50
Sunday Closed
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Ticket office and platforms.
- Lost Property
- Yes
- Please visit www.southernrailway.com/lostproperty and use the webform to register your lost item.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
- Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Facilities
- ATM Machine
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
- Yes
- Find WiFi Hotspots around this station
- Toilets
- Yes
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
- Available during staffing hours.
- Waiting Rooms
- Yes
- Waiting rooms location
- Waiting room in Booking hall. Shelters on both platforms.
- Waiting rooms opening hours
-
Waiting rooms normally available when station is staffed
Accessibility and mobility access
- Helpline Contact
- Please contact the helpline by phone on 0800 138 1016 or by emailing myjourney@southernrailway.com to ensure that arrangements are in place.
- Assisted travel
- Yes
- Helpline opening hours
-
Monday - Sunday 07:00 - 22:00
The assisted helpline is not available on Christmas Day.
- Staff help available
- Yes
- When Ticket Office is open.
- Staff help available opening times
-
Monday - Friday 06:15 - 12:50
Saturday 06:15 - 12:50
Sunday Closed
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- This is a Category B1 station: Step-free access to both platforms via separate entrances. Access between platforms via level crossing. Assistance Meeting Point is at the entrance to platform 2.
- Wheelchairs available
- No
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