Newport (South Wales) (NWP)
Managed by Transport for Wales
Station facilities
-
Station seating facilities
-
Trolleys
Trolleys Yes -
Refreshments
Note Food outlet (available on platforms 2 and 3). -
ATM machine
-
Toilets
Toilets The toilets are located on Platform 1, Platform 2 and Platform 4. The National key toilets are located on Platform 2; these toilets are operated by a radar key. -
Pay phone
Pay phone Coins -
Internet
-
Post box
-
Tourist information office
-
Shops
Shops Newsagent (available on platforms 2 and 3).
Newport (South Wales)
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage spaces
- 42
- Storage CCTV
- Yes
- Car Park
- Godfrey Road
- Operator
- National Car Parks Ltd
- Phone number
- 03450 507 080
- Address
-
-
-
- Web address
- http://www.ncp.co.uk/
- Email address
- [email protected]
- Note
-
Visit www.ncp.co.uk for parking prices.
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Number of spaces
- 246 with 14 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
-
This car park is accredited with a Disabled Parking Award run by DMUK. Visit https://www.disabledmotoring.org/ for further information.
. - Free of charge
- No
- Visit www.ncp.co.uk for parking prices.
- CCTV Coverage
- Yes
- Car Park
- High Street
- Operator
- National Car Parks Ltd
- Phone number
- 03450 507 080
- Address
-
-
-
- Web address
- http://www.ncp.co.uk/
- Email address
- [email protected]
- Note
-
Visit www.ncp.co.uk for parking prices.
- Opening hours
-
Monday - Friday 24 Hours a Day
- Number of spaces
- 20 with 2 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- This car park is accredited with a Disabled Parking Award run by DMUK. Visit https://www.disabledmotoring.org for further information.
- Free of charge
- No
- Visit www.ncp.co.uk for parking prices.
- CCTV Coverage
- Yes
- Taxi
-
Taxi rank outside the main entrance to the station.
- Impaired mobility set down / pick up points available
- Yes
-
Set down and pick up in the short-stay station car park, located off Queensway.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:45 - 20:00
Saturday 06:30 - 20:30
Sunday 08:00 - 19:45
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- Yes
- Penalty fares
- Penalty fares apply for Great Western Railway
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Monday - Friday 04:30 - 01:00
Saturday 04:30 - 00:01
Sunday 07:30 - 01:00
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Lost Property
- Yes
- Transport for Wales
- 03333 211 202
- Customer Services
- Contact our Customer Relations team directly via the Transport for Wales Website.
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Coach stop on Queensway, adjacent to the station taxi rank, unless otherwise stated on the station poster boards.
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Coins
- Accessible public telephones
- The pay phone is located on platforms 2 and 3.
- Refreshment facilities
- Yes
- Food outlet (available on platforms 2 and 3).
- Shops
- Yes
- Type of shops available
- Newsagent (available on platforms 2 and 3).
- Toilets
- Yes
- Toilets Location
- The toilets are located on Platform 1, Platform 2 and Platform 4. The National key toilets are located on Platform 2; these toilets are operated by a radar key.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
- The National key toilets are located on Platform 2; these toilets are operated by a radar key.
- Trolleys
- Yes
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 03333 211202
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
- Staff help available
- Yes
-
Monday to Friday 04:30 to 01:00
Saturday 04:30 to 00:01
Sunday 07:30 to 01:00
- Staff help available opening times
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 24 Hours a Day
Sunday 08:00 - 23:59
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Category B
Step free access is available to all platforms via lifts.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
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