Newport (South Wales) (NWP)
Managed by Transport for Wales
Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
Trolleys Yes -
Refreshments
Note Food outlet (available on platforms 2 and 3). -
ATM machine
-
Toilets
Toilets The toilets are located on Platform 1, Platform 2 and Platform 4. The National key toilets are located on Platform 2; these toilets are operated by a radar key. -
Pay phone
Pay phone Coins -
Internet
-
Post box
-
Tourist information office
-
Shops
Shops Newsagent (available on platforms 2 and 3).
Newport (South Wales)
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage spaces
- 42
- Storage CCTV
- Yes
- Car Park
- Godfrey Road
- Operator
- National Car Parks Ltd
- Phone number
- 03450 507 080
- Address
-
-
-
- Web address
- http://www.ncp.co.uk/
- Email address
- customer.service@ncp.co.uk
- Note
-
Visit www.ncp.co.uk for parking prices.
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Number of spaces
- 246 with 14 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- This car park is accredited with a Disabled Parking Award run by DMUK. Visit http://www.dpaward.org for further information.
- Free of charge
- No
- Visit www.ncp.co.uk for parking prices.
- CCTV Coverage
- Yes
- Car Park
- High Street
- Operator
- National Car Parks Ltd
- Phone number
- 03450 507 080
- Address
-
-
-
- Web address
- http://www.ncp.co.uk/
- Email address
- customer.service@ncp.co.uk
- Note
-
Visit www.ncp.co.uk for parking prices.
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Number of spaces
- 20 with 2 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- This car park is accredited with a Disabled Parking Award run by DMUK. Visit http://www.dpaward.org for further information.
- Free of charge
- No
- Visit www.ncp.co.uk for parking prices.
- CCTV Coverage
- Yes
- Taxi
- There is a taxi rank outside the main entrance to the station.
- Impaired mobility set down / pick up points available
- Yes
- Set down and pick up in the short-stay station car park, located off Queensway.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:45 - 20:00
Saturday 06:30 - 20:30
Sunday 08:00 - 19:45
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- Penalty fares
- Penalty fares apply for Great Western Railway
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Monday - Friday 04:30 - 01:00
Saturday 04:30 - 00:01
Sunday 07:30 - 01:00
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Lost Property
- Yes
- Managed by Transport for Wales
- Visit our Lost Property page to submit a Lost Property form.
- 03333 211 202
- Customer Services
- Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
- Coach stop on Queensway, adjacent to the station taxi rank, unless otherwise stated on the station poster boards.
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Coins
- Accessible public telephones
-
The pay phone is located on platforms 2 and 3.
- Refreshment facilities
- Yes
- Food outlet (available on platforms 2 and 3).
- Shops
- Yes
- Type of shops available
- Newsagent (available on platforms 2 and 3).
- Toilets
- Yes
- Toilets Location
- The toilets are located on Platform 1, Platform 2 and Platform 4. The National key toilets are located on Platform 2; these toilets are operated by a radar key.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
- The National key toilets are located on Platform 2; these toilets are operated by a radar key.
- Trolleys
- Yes
- Waiting Rooms
- Yes
- Waiting rooms opening hours
-
Monday - Sunday 06:00 - 22:00
Accessibility and mobility access
- Helpline Contact
- 03333 211202
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
- Staff help available
- Yes
-
Monday - Friday 0430 - 0100
Saturday 0430 - 0001
Sunday 0730 - 0100
- Staff help available opening times
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 24 Hours a Day
Sunday 08:00 - 23:59
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
The platforms are accessible. Lifts connect all platforms via a footbridge.
Parking for disabled customers is available at both the front and rear car parks.
- Wheelchairs available
- Yes
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