Last updated:Today at 13:34
Train companies affected:South Western Railway
Newport (South Wales) (NWP)
Newport (South Wales) station, Queensway, Newport, Gwent, NP20 4AX
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 05:45 - 20:00
- Opening Hours,Saturday: 06:30 - 20:30
- Opening Hours,Sunday: 08:00 - 19:45
Location
Ticket Office is located within the South Terminal.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Contactless Pay as you go
Use Contactless Pay as you go from this station
Yes
Contactless Pay as you go note
You can use pay as you go to travel on selected routes in South Wales from this station. Simply tap in and tap out using your physical contactless bank card, and we’ll calculate your best value fare.
Find out more at tfw.wales/pay-as-you-go.
Information Available
- Yes - from ticket office
Customer Information
- Arrival Screens
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Sunday: 07:30 - 01:00
- Information Services Opening Times,Monday to Friday: 04:30 - 01:00
- Information Services Opening Times,Saturday: 04:30 - 00:01
Staff Help Available
- Staff Help Available,Monday to Saturday: Available
- Staff Help Available,Sunday: 08:00 - 23:59
Monday to Friday 04:30 to 01:00
Saturday 04:30 to 00:01
Sunday 07:30 to 01:00
Customer Help Points
Yes
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Left Luggage
Unavailable
Lost Property
Available
Trolleys
Unavailable
CCTV at the Station
Yes
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Category B1
Step free access is available to all platforms via lifts.
Ticket barriers and gates
Available
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
The National key toilets are located on Platform 2; these toilets are operated by a radar key.
Waiting rooms
- Waiting rooms,Monday to Sunday: 06:00 - 22:00
Seating area
Available
Induction loop pay phones
Available
The pay phone is located on platforms 2 and 3.
Wheelchairs available
Available
Trolleys
Unavailable
Tactile paving on platform edges
There are tactile warnings on some platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Available
Set down and pick up in the short-stay station car park, located off Queensway.
Accessible spaces
Newport (South Wales) Car Park 2
2 spaces
Newport (South Wales) Car Park 1
14 spaces
Accessible car park equipment
Newport (South Wales) Car Park 2
Newport (South Wales) Car Park 1
Newport (South Wales) Car Park 2
This car park is accredited with a Disabled Parking Award run by DMUK. Visit https://www.disabledmotoring.org for further information.
Newport (South Wales) Car Park 1
This car park is accredited with a Disabled Parking Award run by DMUK. Visit https://www.disabledmotoring.org/ for further information.
.
Staff Help
Staff help available
- Staff help available,Monday to Saturday: Available
- Staff help available,Sunday: 08:00 - 23:59
Monday to Friday 04:30 to 01:00
Saturday 04:30 to 00:01
Sunday 07:30 to 01:00
Customer Help Points
Yes
Helpline
- Helpline,Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Available
The toilets are located on Platform 1, Platform 2 and Platform 4. The National key toilets are located on Platform 2; these toilets are operated by a radar key.
Accessible Toilets
Available
The National key toilets are located on Platform 2; these toilets are operated by a radar key.
Baby Changing
Available
Waiting Rooms
- Waiting Rooms,Monday to Sunday: 06:00 - 22:00
Seating Area
Available
High Street
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
Spaces
20 spaces
Accessible spaces
2 spaces
Accessible car park equipment
Yes
This car park is accredited with a Disabled Parking Award run by DMUK. Visit https://www.disabledmotoring.org for further information.
Impaired mobility set down/pick up points available
Available
Set down and pick up in the short-stay station car park, located off Queensway.
Car park CCTV
Yes
Notes
Visit http://www.apcoa.co.uk/tfwr for parking prices.
Godfrey Road
Car Parking Availability
- Car Parking Availability,Monday to Sunday: Available
Spaces
246 spaces
Accessible spaces
14 spaces
Accessible car park equipment
Yes
This car park is accredited with a Disabled Parking Award run by DMUK. Visit https://www.disabledmotoring.org/ for further information.
.
Impaired mobility set down/pick up points available
Available
Set down and pick up in the short-stay station car park, located off Queensway.
Car park CCTV
Yes
Notes
Visit www.apcoa.co.uk/tfwr for parking prices.
Refreshment Facilities
Available
Food outlet (available on platforms 2 and 3).
Shops
Available
Newsagent (available on platforms 2 and 3).
Public Telephones
No
Accessible Public Telephones
Available
The pay phone is located on platforms 2 and 3.
Bicycle Storage
Spaces
62 spaces
Type of Storage
Stands
Location
Cycle parking at Newport station is in two locations.
25 Sheffield stands providing parking for up to fifty bicycles are located on Platform 1. These are under cover of the platform canopy
6 Sheffield stands providing parking for up to twelve bicycles are located outside the west, Godfrey Road, entrance to the station.
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
The rail replacement bus stop is a local coach stop on Godfrey Road near the station.
Temporary Change to Rail Replacement Stop - June 2025
Between 9th- 14th June there will be a temporary change to the Rail Replacement stop. Services will depart from Queensway. On Sunday 15th June rail replacement services will run from Godfrey Road.
Taxi rank outside the main entrance to the station.
