Newport (South Wales) (NWP)

Managed by Transport for Wales 

 
Newport (South Wales) station
High Street
Newport
Gwent
NP20 4AX
 

Station facilities

  • Station seating facilities

  • Trolleys

    Trolleys Yes

  • Refreshments

    Note Food outlet (available on platforms 2 and 3).

  • ATM machine

  • Toilets

    Toilets The toilets are located on Platform 1, Platform 2 and Platform 4. The National key toilets are located on Platform 2; these toilets are operated by a radar key.

  • Pay phone

    Pay phone Coins

  • Internet

  • Post box

  • Tourist information office

  • Shops

    Shops Newsagent (available on platforms 2 and 3).
 
 

Newport (South Wales)

Stations made easy

Route planning around the station including maps and platforms

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Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

Stands
Storage sheltered
Yes
Storage spaces
42
Storage CCTV
Yes
Car Park
Godfrey Road
Operator
National Car Parks Ltd
Phone number
03450 507 080
Address
-
-
Web address
http://www.ncp.co.uk/
Email address
[email protected]
Note

Visit www.ncp.co.uk for parking prices. 

Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
246  with 14 accessible spaces available
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
This car park is accredited with a Disabled Parking Award run by DMUK. Visit http://www.dpaward.org for further information.
Free of charge
No
Visit www.ncp.co.uk for parking prices.
CCTV Coverage
Yes
Car Park
High Street
Operator
National Car Parks Ltd
Phone number
03450 507 080
Address
-
-
Web address
http://www.ncp.co.uk/
Email address
[email protected]
Note

Visit www.ncp.co.uk for parking prices. 

Opening hours
Monday - Friday 24 Hours a Day
Number of spaces
20  with 2 accessible spaces available
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 

This car park is accredited with a Disabled Parking Award run by DMUK. Visit https://www.disabledmotoring.org/ for further information.

Free of charge
No
Visit www.ncp.co.uk for parking prices.
CCTV Coverage
Yes
Taxi
There is a taxi rank outside the main entrance to the station.
Impaired mobility set down / pick up points available
Yes
Set down and pick up in the short-stay station car park, located off Queensway.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:45 - 20:00
Saturday 06:30 - 20:30
Sunday 08:00 - 19:45
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Yes, at either ticket office or self-service ticket machine
Smartcards validators
Yes
Penalty fares
Penalty fares apply for Great Western Railway 

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times
Monday - Friday 04:30 - 01:00
Saturday 04:30 - 00:01
Sunday 07:30 - 01:00
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes
Lost Property
Yes
Transport for Wales
03333 211 202
Customer Services
Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services
Coach stop on Queensway, adjacent to the station taxi rank, unless otherwise stated on the station poster boards.

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Coins
Accessible public telephones

The pay phone is located on platforms 2 and 3.

Refreshment facilities
Yes
Food outlet (available on platforms 2 and 3).
Shops
Yes
Type of shops available
Newsagent (available on platforms 2 and 3).
Toilets
Yes
Toilets Location
The toilets are located on Platform 1, Platform 2 and Platform 4. The National key toilets are located on Platform 2; these toilets are operated by a radar key.
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
National key toilets location
The National key toilets are located on Platform 2; these toilets are operated by a radar key.
Trolleys
Yes
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
03333 211202
Helpline opening hours
Monday - Sunday 08:00 - 20:00
Staff help available
Yes

Monday - Friday 0430 - 0100

Saturday 0430 - 0001

Sunday 0730 - 0100

Staff help available opening times
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 24 Hours a Day
Sunday 08:00 - 23:59
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
Category B

Step free access is available to all platforms via lifts

For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.


Wheelchairs available
Yes

Station Map

 
Station plan

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