Peterborough (PBO)
Managed by LNER
Station facilities
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Station seating facilities
Station seating facilities This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
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Trolleys
Trolleys Yes -
Refreshments
Note -
ATM machine
ATM machine -
Toilets
Toilets The toilets are located on Platform 1 and between Platforms 4 and 5. The National key toilets are located on Platforms 1 ; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Services Office on Platform 1. -
Pay phone
Pay phone -
Internet
-
Post box
Note Located at the front of the station
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Tourist information office
-
Shops
Shops
Peterborough
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands,Wheel Racks- Storage sheltered
- Yes
- Storage location
-
Alongside station entrance and adjacent to BTP office
- Storage spaces
- 458
- Storage CCTV
- Yes
- PlusBike (cycle hire)
- Brompton Dock
0208 232 3931
www.bromptondock.co.uk - Car Park
- Main station
- Operator
- London North Eastern Railway
- Note
-
For a map of how to get to the car parks, please click here.
- Opening hours
- Number of spaces
- 731
- There are a further 28 spaces for blue (disabled) badge holders. 25 of these are in the area behind the Great Northern hotel with a further 3 within the main long stay car park towards the south of the station
- Free of charge
- No
- Daily rate
- £15.00
- Off peak rate
- £5.00
- Saturday rate
- £5.00
- Sunday rate
- £5.00
- Weekly rate
- £49.00
- Monthly rate
- £195.00
- 3 Monthly rate
- £460.00
- Annual rate
- £1385.00
-
Annual Season Premier Bays £1915.00
Friday - Monday long weekend parking - £12.00, purchase tickets on the day. - CCTV Coverage
- No
- Car Park
- Mayor's Walk Car Park
- Operator
- London North Eastern Railway
- Opening hours
- Number of spaces
- 262
- Free of charge
- No
- Daily rate
- £15.00
- Off peak rate
- £7.00
- Saturday rate
- £6.00
- Sunday rate
- £6.00
- Hourly rate
- £2.00
- Weekly rate
- £49.00
- Monthly rate
- £195.00
- 3 Monthly rate
- £460.00
- Annual rate
- £1385.00
-
Special weekend rate available Friday to Monday at £17.00, this must be purchased from the Travel Centre prior to travel
- CCTV Coverage
- No
- Car Park
- Spittle Bank
- Address
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-
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- Opening hours
- Number of spaces
- 193
- Free of charge
- No
- Daily rate
- £15.00
- Off peak rate
- £7.00
- Saturday rate
- £6.00
- Sunday rate
- £6.00
- Weekly rate
- £49.00
- Monthly rate
- £195.00
- 3 Monthly rate
- £445.00
- Annual rate
- £1385.00
- CCTV Coverage
- No
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Taxi
-
Taxis are available, whilst services run, there is also a private hire firm situated at the station.
Peterborough Taxis: 01733 777 000
- Accessible taxis
-
Outside station plus we can book by phone
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:45 - 21:00
Saturday 05:45 - 21:00
Sunday 08:05 - 21:00
Advance tickets and seat reservations only available during the following hours:
- Location
-
In Travel Centre and on concourse.
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
-
Collection is available for Smart tickets bought online.
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 03:15 - 01:00
Sunday 24 Hours a Day
- Customer help points
- No
- Lost Property
- Yes
-
Monday - Friday 09:00 - 16:00
- 01302 362175
- Customer Services
-
We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
- Ticket gates
- Yes
-
This station has Secure Station Accreditation
- CCTV
- Yes
- Location for Rail Replacement Services
-
Rail Replacement Coaches leave from the station entrance.
Facilities
- ATM Machine
- Yes
- First class Lounge
- Yes
-
The First Class Lounge For LNER customers is located in the Great Northern Hotel directly opposite the station.
- First class Lounge opening hours
-
Monday - Friday 06:30 - 21:30
Saturday - Sunday 07:30 - 21:30
- Pay phones
- Yes
- Post box
- Yes
-
Located at the front of the station
- Refreshment facilities
- Yes
- Shops
- Yes
- Toilets
- Yes
- Toilets Location
- The toilets are located on Platform 1 and between Platforms 4 and 5. The National key toilets are located on Platforms 1 ; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Services Office on Platform 1.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Trolleys
- Yes
- Waiting Rooms
- Yes
- Waiting rooms location
-
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
- Waiting rooms opening hours
-
Closed until further notice
Accessibility and mobility access
- Helpline Contact
- 08457 225 225
- Staff help available
- Yes
-
Assistance meeting point is Customer Information Point in main concourse
- Staff help available opening times
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 04:00 - 00:30
Sunday 06:00 - 00:30
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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This station has step free access to all platforms.
This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
Steps and lifts are available for access to all 7 platforms. Ticket Office and Car Park are step free.
Peterborough has a RNIB Map for All located outside the main entrance to the right of the doors.
- Wheelchairs available
- Yes
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