Pontypridd (PPD)
Pontypridd station, Broadway, Pontypridd, Rhondda Cynon Taf, CF37 1DT
The lifts are out of order between platforms 2 and the walkway at Pontypridd station.
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Saturday: 06:00 - 14:15
- Opening Hours,Sunday: Unavailable
Notes
Pontypridd Ticket Office is open Monday – Saturday 6am – 2:15pm.
After this time there is still staff present on the station to provide support to customers if needed until 9:10pm.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
The ticket machine(s) take cash, and major debit and credit cards.
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.
Contactless Pay as you go
Use Contactless Pay as you go from this station
Yes
Contactless Pay as you go note
You can use pay as you go to travel on selected routes in South Wales from this station. Simply tap in and tap out using your physical contactless bank card, and we’ll calculate your best value fare.
Find out more at tfw.wales/pay-as-you-go.
Information Available
- Yes - from help point
- Yes - from ticket office
Customer Information
- Live service information
- Arrival Screens
- Departure Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Sunday: 08:00 - 20:00
Staff Help Available
Available
If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
Customer Help Points
Yes
Lost Property
Available
CCTV at the Station
Yes
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A.
Step free access from Broadway to Platform 1 and 2 (to Cardiff) via a lift.
Step free access to Platform 3 (to Treherbert, Merthyr and Aberdare) via a moderately steep ramp from High Street. Access between Platforms 1, 2 and 3 is via a footbridge with lifts.
Ticket barriers and gates
Available
Accessible ticket machines
Available
The ticket machine(s) take cash, and major debit and credit cards.
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Waiting rooms
- Waiting rooms,Monday to Friday: 06:00 - 14:15
- Waiting rooms,Saturday: 08:30 - 16:45
Seating area
Available
Induction loop pay phones
Unavailable
Wheelchairs available
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Impaired mobility set down/pick-up point available
Available
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing
Ramp deployment from rear of vehicle
Ramps cannot be deployed from the rear or side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
The bays at the drop-off and/or pick-up point and/or waiting area measure 2.4 x 4.8m but side zone <1.2m wide
Number of set-down/ pick-up spaces
There is space for more than 5 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
Available
If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
Customer Help Points
Yes
Helpline
- Helpline,Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are only available in limited locations
Toilets
Available
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Accessible Toilets
Available
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Baby Changing
Available
Baby Changing facilities are available during ticket office opening times.
Waiting Rooms
- Waiting Rooms,Monday to Friday: 06:00 - 14:15
- Waiting Rooms,Saturday: 08:30 - 16:45
Seating Area
Available
Refreshment Facilities
Unavailable
Public Telephones
No
Accessible Public Telephones
Unavailable
Post Boxes
Available
There are Inpost Lockers available at this Station. Location: Next to the Ticket Office
Bicycle Storage
Spaces
18 spaces
5 hoops
Type of Storage
Stands
Location
Cycle parking is on two locations.
Five Sheffield stands providing 10 bicycle parking spaces are located outside the main station entrance on Sardis Road.
Four Sheffield stands providing 8 bicycle parking spaces are located under the roof on platform 2. To the left of the second building and gatelines.
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
The rail replacement bus stop is at the station entrance near the taxi rank.
Taxi rank within 100m and clearly signposted.
Buy a Pontypridd PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
