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Pontypridd (PPD)

Pontypridd station, Broadway, Pontypridd, Rhondda Cynon Taf, CF37 1DT

The lifts between platform 2 and the footbridge are currently out of order at Pontypridd station.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:00 - 14:15
  • Opening Hours Saturday: 08:30 - 16:45
  • Opening Hours Sunday: No

Temporary opening hours due to the COVID-19 pandemic.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

The ticket machine(s) take cash, and major debit and credit cards.

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard note

Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.

Information Available From Staff

  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 05:50 - 14:35
  • Information Services Opening Times Saturday: 08:20 - 17:05
  • Information Services Opening Times Sunday: No

Staff Help Available

Yes

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Customer Help Points

Yes

Customer Services Notes

Contact our Customer Relations team directly via the Transport for Wales Website.

Luggage Storage

No

Lost Property

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Category A.

Step free access from Broadway to Platform 1 and 2 (to Cardiff) via a lift.

Step free access to Platform 3 (to Treherbert, Merthyr and Aberdare) via a moderately steep ramp from High Street.  Access between Platforms 1, 2 and 3 is via a footbridge with lifts.

Ticket barriers and gates

No

Accessible ticket machines

Yes

The ticket machine(s) take cash, and major debit and credit cards.

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Waiting rooms
  • Waiting rooms Monday to Friday: 06:00 - 14:15
  • Waiting rooms Saturday: 08:30 - 16:45

Closed until further notice.

Seating area

Yes

Accessible public telephones

Yes

On platform 1

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

Staff Help

Staff help available

Yes

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Customer Help Points and Meeting Point

Yes

Helpline
  • Helpline Monday to Sunday: 08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station

Toilets

Yes

The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Accessible Toilets

Yes

The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Baby Changing

No

Waiting Rooms

  • Waiting Rooms Monday to Friday: 06:00 - 14:15
  • Waiting Rooms Saturday: 08:30 - 16:45

Closed until further notice.

Seating Area

Yes

Refreshment Facilities

No

Pay Phones

Yes

Accessible Public Telephones

Yes

On platform 1

Bicycle Storage

Spaces

18 spaces

5 hoops

Type of Storage

Stands

Location

Cycle parking is on two locations.

Five Sheffield stands providing 10 bicycle parking spaces are located outside the main station entrance on Sardis Road.

Four Sheffield stands providing 8 bicycle parking spaces are located under the roof on platform 2. To the left of the second building and gatelines.

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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