Pontypridd (PPD)
Pontypridd station, Broadway, Pontypridd, Rhondda Cynon Taf, CF37 1DT
The lifts are out of order between platforms 1 and 2 and the footbridge at Pontypridd station.
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:00 - 14:15
- Opening Hours Saturday: 08:30 - 16:45
- Opening Hours Sunday: No
Temporary opening hours due to the COVID-19 pandemic.
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Office
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
The ticket machine(s) take cash, and major debit and credit cards.
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard notes
Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.
Information Available From Staff
- Yes - from ticket office
Customer Information Screens
- Departure Screens
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 05:50 - 14:35
- Information Services Opening Times Saturday: 08:20 - 17:05
- Information Services Opening Times Sunday: No
Staff Help Available
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points
Yes
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Luggage Storage
No
Lost Property
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A.
Step free access from Broadway to Platform 1 and 2 (to Cardiff) via a lift.
Step free access to Platform 3 (to Treherbert, Merthyr and Aberdare) via a moderately steep ramp from High Street. Access between Platforms 1, 2 and 3 is via a footbridge with lifts.
Ticket barriers and gates
No
Accessible ticket machines
Yes
The ticket machine(s) take cash, and major debit and credit cards.
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Waiting rooms
- Waiting rooms Monday to Friday: 06:00 - 14:15
- Waiting rooms Saturday: 08:30 - 16:45
Closed until further notice.
Seating area
Yes
Accessible public telephones
Yes
On platform 1
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
Yes
Staff Help
Staff help available
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
Yes
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Accessible Toilets
Yes
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Baby Changing
No
Waiting Rooms
- Waiting Rooms Monday to Friday: 06:00 - 14:15
- Waiting Rooms Saturday: 08:30 - 16:45
Closed until further notice.
Seating Area
Yes
Refreshment Facilities
No
Pay Phones
Yes
Accessible Public Telephones
Yes
On platform 1
Bicycle Storage
Spaces
18 spaces
5 hoops
Type of Storage
Stands
Location
Cycle parking is on two locations. Five Sheffield stands providing 10 bicycle parking spaces are located outside the main station entrance on Sardis Road. Four Sheffield stands providing 8 bicycle parking spaces are located under the roof on platform 2. To the left of the second building and gatelines.
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
The rail replacement bus stop is at the station entrance near the taxi rank.
Taxi rank within 100m and clearly signposted
Buy a Pontypridd PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
