Pontypool & New Inn (PPL)
Managed by Transport for Wales
Station facilities
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Station seating facilities
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Trolleys
-
Refreshments
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ATM machine
-
Toilets
-
Pay phone
Pay phone Cards -
Internet
-
Post box
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Tourist information office
-
Shops
Pontypool & New Inn
Getting to and from the station
Bicycle parking
Stands
- Storage sheltered
- No
- Storage spaces
- 10
- Storage CCTV
- Yes
- Car Park
Station Car Park
- Phone number
- 03333211202
- Address
-
-
-
- Opening hours
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Monday - Friday 24 Hours a Day
- Number of spaces
- 0 with 0 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- No
- Onward travel information
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Buy a Pontypool PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
No
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
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The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
No
- Smartcards top-up
Yes, at self-service ticket machine
- Smartcards validators
No
-
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
Staffing and general services
- Information available from staff
- Information services - opening times
- Passenger Information Systems
- Departure screens, Arrival screens
- Customer help points
No
- Lost Property
- Yes
- Transport for Wales
- 03333 211 202
- Customer Services
- Contact our Customer Relations team directly via the Transport for Wales Website.
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Wait at the bus stops on The Highway at top of access road
Facilities
- ATM Machine
No
- Pay phones
Yes
- Pay phones type
- Cards
- Accessible public telephones
- Located in station subway
- Toilets
No
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 03333 211202
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
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Monday - Sunday 08:00 - 20:00
- Staff help available
Yes
- There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
- Staff help available opening times
- Ramp for train access
Yes
- Step free access coverage
No
- Step free access note
-
Category C.
A flight of 24 steps leads from the station entrance to Platforms 1 (to Hereford) and 2 (to Newport).
- Wheelchairs available
No
- Nearest station with more facilities CRS Code
- Newport (South Wales);