Pontypool & New Inn (PPL)

Managed by Transport for Wales 

 
Pontypool & New Inn station
Station Approach
Pontypool Road
New Inn
Torfaen
NP4 0QX
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

    Pay phone Cards

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Pontypool & New Inn

Stations made easy

Route planning around the station including maps and platforms

Show [PPL] route

 

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
No
Storage spaces
10
Storage CCTV
Yes
Car Park
Station Car Park
Phone number
03333211202
Address
-
-
Opening hours
Monday - Friday 24 Hours a Day
Number of spaces
0  with 0 accessible spaces available
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
There is no charge for railway users to park their cars in this car park
CCTV Coverage
No
Onward travel information

Buy a Pontypool PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
No
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
No

Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.

Staffing and general services

 
Information available from staff
 
Information services - opening times
 
Passenger Information Systems
Departure screens, Arrival screens
Customer help points
No
Lost Property
Yes
Transport for Wales
03333 211 202
Customer Services
Contact our Customer Relations team directly via the Transport for Wales Website.
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Wait at the bus stops on The Highway at top of access road

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards
Accessible public telephones
Located in station subway
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
03333 211202
Assisted travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline opening hours
Monday - Sunday 08:00 - 20:00
Staff help available
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Staff help available opening times
Ramp for train access
Yes
Step free access coverage
No
Step free access note

Category C.

A flight of 24 steps leads from the station entrance to Platforms 1 (to Hereford) and 2 (to Newport).

Wheelchairs available
No
Nearest station with more facilities CRS Code
Newport (South Wales); 

Station Map

 
Station plan

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Stations made easy
Show [PPL] route

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