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Pontypool & New Inn station, Station Approach, Pontypool Road, New Inn, Torfaen, NP4 0QX
Unavailable
Yes
Available
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines are touchscreen.
No
No
Yes
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
Yes
You can use pay as you go to travel on selected routes in South Wales from this station. Simply tap in and tap out using your physical contactless bank card, and we’ll calculate your best value fare.
Find out more at tfw.wales/pay-as-you-go.
Available
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Yes
Contact our Customer Relations team directly via the Transport for Wales Website.
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Available
Yes
Help Points are only available in limited locations
Announcements are made both visually and audibly
Induction loops are only in Help Points
This station has step-free access to all platforms / the platform.
Platform 1 is accessible from the new park and ride car park via lifts. The new park and ride car park is accessible from the A4042.
Platform 2 is accessible from Platform 1 via a footbridge and lifts.
There are two entrances to the station. Access from Station approach entrance is via steps and is not accessible.
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Available
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines are touchscreen.
No
Unavailable
Unavailable
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Available
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There are tactile warnings on all platforms
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2 spaces
Yes
Available
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Points are only available in limited locations
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Available
23 spaces
2 spaces
Yes
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Yes
Parking is free
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No
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14 spaces
Stands
Cycle parking is provided in two locations.
By the current main station entrance, 3 Sheffield Stands providing for up to 6 bicycles to be parked are located.
On the platform, there are 4 Sheffield stands providing for up to 8 bicycles to be parked, are located
No
Yes
There are no cycle hire facilities at this station.
The rail replacement bus stop is a dedicated RRS stop in station car park off the A4042
Buy a Pontypool PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
There are no cycle hire facilities at this station.
