Preston (Lancs) (PRE)
Preston station, Fishergate, Preston, Lancashire, PR1 8AP
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 05:45 - 22:00
- Opening Hours,Saturday: 04:45 - 21:00
- Opening Hours,Sunday: 08:00 - 22:00
Location
Ticket machines can be found in the booking hall.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
No
Information Available
- Yes - from help point
- Yes - from information point
- Yes - from ticket office
Customer Information
- Departure Screens
- Live service information
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Sunday: Available
Staff Help Available
- Staff Help Available,Monday to Friday: 04:00 - 01:00
- Staff Help Available,Saturday: 04:00 - 01:00
- Staff Help Available,Sunday: 04:00 - 01:00
The Passenger Assistance meeting point is opposite the ticket office near the main entrance. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Customer Help Points
Yes
Information Kiosk on Platform 3. Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements. Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
Customer Services Notes
Customers are encouraged to approach a member of station staff with any customer information enquiry.
Left Luggage
Unavailable
Lost Property
Available
CCTV at the Station
Yes
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category B1 - This station has step-free access to all platforms via the subway (with steep ramps) or using the lifts provided.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
The accessible toilets are located on Platform 3; these toilets are operated by a RADAR key. A Changing Places toilet is available on Platform 3, accessed using a RADAR key.
Waiting rooms
Available
Available on Platform 3/4. Automatic doors available on all waiting rooms.
Seating area
Available
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Available
Accessible spaces
18 spaces
Accessible car park equipment
Yes
Impaired mobility set-down/ pick-up point note
This is a drop-off point only
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is on the same side of the road as the station
Ramp deployment from rear of vehicle
Ramps can only be deployed from the side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
The lane at the drop-off and/or pick-up point and/or waiting is less than 2.4m wide
Number of set-down/ pick-up spaces
There is space for up to 3 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Friday: 04:00 - 01:00
- Staff help available,Saturday: 04:00 - 01:00
- Staff help available,Sunday: 04:00 - 01:00
The Passenger Assistance meeting point is opposite the ticket office near the main entrance. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Customer Help Points
Yes
Information Kiosk on Platform 3. Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements. Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are only available in limited locations
Toilets
Available
The accessible toilets are located on Platform 3; these toilets are operated by a RADAR key. A Changing Places toilet is available on Platform 3, accessed using a RADAR key.
Accessible Toilets
Available
The accessible toilets are located on Platform 3; these toilets are operated by a RADAR key. A Changing Places toilet is available on Platform 3, accessed using a RADAR key.
Baby Changing
Available
Waiting Rooms
Available
Available on Platform 3/4. Automatic doors available on all waiting rooms.
Seating Area
Available
Operator
Avanti West Coast
- Fishergate
- Preston
- PR1 8AP
- https://www.avantiwestcoast.co.uk/where-we-go/parking(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability,Monday to Sunday: Available
Spaces
1025 spaces
Accessible spaces
18 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per day £12.50
- Rate on Saturday £6.50
- Rate on Sunday £6.50
- Rate per month £166.00
- Rate per 3 months £374.00
- Rate per year £1200.00
Notes
For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
ATM
Available
Refreshment Facilities
Available
Refreshments and shops available on Platform 3/4
Shops
Available
Public Telephones
Yes
Post Boxes
Available
Bicycle Storage
Spaces
246 spaces
Cycle hub by the Butler Street entrance 200 spaces
9 hoops on platform 3 (Only 1 x cycles per hoop = 9 spaces)
Type of Storage
Compounds & Stands
Sheltered
Yes
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
Cycle Hire available from Leisure Lakes Bikes. A bike shop, sales, hire and services is available adjacent to Platform 7 on Butler Street, outside the Multi-Story car park. For more details click here.
More Information
Transport Links
Pick Up / Drop Off in the short stay car park on Butler St.
Available outside the entrance. A freephone line is available in the ticket office area.
Information to plan your onward journey is available in a printable format below
No Metro services
Cycle Hire available from Leisure Lakes Bikes. A bike shop, sales, hire and services is available adjacent to Platform 7 on Butler Street, outside the Multi-Story car park. For more details click here.
Nearest Eurocar about half a mile from the station
