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Preston (Lancs) (PRE)

Preston station, Fishergate, Preston, Lancashire, PR1 8AP

The lifts are out of order between platform 1 and platform 2 at Preston station.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 05:45 - 22:00
  • Opening Hours Saturday: 04:45 - 21:00
  • Opening Hours Sunday: 08:00 - 22:00
Location

Ticket machines can be found in the booking hall.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

No

Information Available From Staff

  • Yes - from help point
  • Yes - from information point
  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Sunday: Yes

Staff Help Available

  • Staff Help Available Monday to Friday: 04:00 - 01:00
  • Staff Help Available Saturday: 04:00 - 01:00
  • Staff Help Available Sunday: 04:00 - 01:00

Passenger Assist meeting point is at the Information Kiosk within the Waiting Room on Platform 3. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Customer Help Points

Yes

Information Kiosk on Platform 3. Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.

Customer Services Notes

Customers are encouraged to approach a member of station staff with any customer information enquiry.

Luggage Storage

No

Lost Property

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Category B1 - This station has step-free access to all platforms via the subway (with steep ramps) or using the lifts provided.

Ticket barriers and gates

No

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

The accessible toilets are located on Platform 3; these toilets are operated by a RADAR key. A Changing Places toilet is available on Platform 3, accessed using a RADAR key.

Waiting rooms

Yes

Available on Platform 3/4. Automatic doors available on all waiting rooms.

Seating area

Yes

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

Accessible spaces

18 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Monday to Friday: 04:00 - 01:00
  • Staff help available Saturday: 04:00 - 01:00
  • Staff help available Sunday: 04:00 - 01:00

Passenger Assist meeting point is at the Information Kiosk within the Waiting Room on Platform 3. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Customer Help Points and Meeting Point

Yes

Information Kiosk on Platform 3. Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The accessible toilets are located on Platform 3; these toilets are operated by a RADAR key. A Changing Places toilet is available on Platform 3, accessed using a RADAR key.

Accessible Toilets

Yes

The accessible toilets are located on Platform 3; these toilets are operated by a RADAR key. A Changing Places toilet is available on Platform 3, accessed using a RADAR key.

Baby Changing

Yes

Waiting Rooms

Yes

Available on Platform 3/4. Automatic doors available on all waiting rooms.

Seating Area

Yes

Operator

Avanti West Coast

Car Parking Availability

  • Car Parking Availability Monday to Sunday: Yes

Spaces

1025 spaces

Accessible spaces

18 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per day £12.50
  • Rate on Saturday £6.50
  • Rate on Sunday £6.50
  • Rate per month £166.00
  • Rate per 3 months £374.00
  • Rate per year £1200.00

Notes

For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website

Different rates apply to non rail users, please speak to a member of staff.

ATM

Yes

Refreshment Facilities

Yes

Refreshments and shops available on Platform 3/4

Shops

Yes

Pay Phones

Yes

Post Boxes

Yes

Bicycle Storage

Spaces

246 spaces

Cycle hub by the Butler Street entrance 200 spaces

9 hoops on platform 3 (Only 1 x cycles per hoop = 9 spaces)

Type of Storage

Compounds & Stands

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

Cycle Hire available from Leisure Lakes Bikes.  A bike shop, sales, hire and services is available adjacent to Platform 7 on Butler Street, outside the Multi-Story car park.  For more details click here.

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