Prestwick Town (PTW)
Managed by ScotRail
Station facilities
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Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
Note Cafe -
ATM machine
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Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
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Post box
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Tourist information office
-
Shops
Prestwick Town
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage spaces
- 6
- Storage CCTV
- No
- Car Park
- Station Car Park
- Address
-
-
-
- Opening hours
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Monday - Sunday 24 Hours a Day
- Number of spaces
- 104 with 2 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- No
- Onward travel information
- for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
- Taxi
- visit www.traintaxi.co.uk for details of taxis available for hire
- Impaired mobility set down / pick up points available
- No
- Airport
- customers for Prestwick International Airport should use Prestwick International Airport station
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 06:35 - 17:50
Saturday 06:35 - 17:50
Sunday 09:10 - 16:50
Scottish Bookings only
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- Yes
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:35 - 17:50
Sunday 09:10 - 16:50
- Passenger Information Systems
- Announcements, Arrival screens
- Customer help points
- Yes
- Lost Property
- Yes
- ScotRail Lost Property Information
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Monday - Sunday 07:00 - 21:00
- 03301 092 833
- Customer Services
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Buses pick up/drop off from the station car park
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Refreshment facilities
- Yes
- Cafe
- Toilets
- Yes
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- Tel: 0800 912 2901; 18001 0800 912 2901 (for hard of hearing)
- Staff help available
- Yes
- Staff help available opening times
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:35 - 17:50
Sunday 09:10 - 16:50
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
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This is a Category B station. Level from car park to platform 2 and steep ramp to platform 1. The Passenger Assist meeting point is at the respective platforms
Blue Badge parking bays: 2
- Wheelchairs available
- No
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