Last updated:Today at 21:13
Train companies affected:Grand Central, Hull Trains, LNER, Lumo
Prestwick Town (PTW)
Prestwick Town station, Station Road, Prestwick, Ayrshire, KA9 1AQ
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:35 - 17:50
- Opening Hours Saturday: 06:35 - 17:50
- Opening Hours Sunday: 09:10 - 16:50
Scottish Bookings only
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Office
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
Yes
Information Available From Staff
- Yes - from help point
- Yes - from ticket office
Customer Information Screens
- Announcements
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times Monday to Saturday: 06:35 - 17:50
- Information Services Opening Times Sunday: 09:10 - 16:50
Staff Help Available
- Staff Help Available Monday to Saturday: 06:35 - 17:50
- Staff Help Available Sunday: 09:10 - 16:50
Customer Help Points
Yes
Customer Services Notes
Luggage Storage
No
Lost Property
- Lost Property Monday to Sunday: 07:00 - 21:00
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
This is a Category B station. Level from car park to platform 2 and steep ramp to platform 1. The Passenger Assist meeting point is at the respective platforms
Blue Badge parking bays: 2
Ticket barriers and gates
No
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
No
Accessible Toilets
Yes
Not Wheelchair accessible to all platforms
Waiting rooms
Yes
Seating area
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Accessible spaces
2 spaces
Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Saturday: 06:35 - 17:50
- Staff help available Sunday: 09:10 - 16:50
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
Accessible Toilets
Yes
Not Wheelchair accessible to all platforms
Baby Changing
Yes
Waiting Rooms
Yes
Seating Area
Yes
Car Parking Availability
- Car Parking Availability Monday to Sunday: Yes
Spaces
104 spaces
Accessible spaces
2 spaces
Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
No
Car park CCTV
No
Parking charges
Parking is free
Refreshment Facilities
Yes
Cafe
Pay Phones
Yes
Public Wi-Fi
No
Bicycle Storage
Spaces
6 spaces
Type of Storage
Stands
Sheltered
No
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Buses pick up/drop off from the station car park
visit www.traintaxi.co.uk for details of taxis available for hire
for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
customers for Prestwick International Airport should use Prestwick International Airport station
