Patchway (PWY)

Patchway station
Station Road
Patchway
South Gloucestershire
BS34 6LP

Station facilities

Route planning around the station including maps and platforms

Stands
Storage sheltered: No
Storage location: Adjacent entrance to platform 1
Storage spaces: 4
Storage CCTV: Yes
PlusBike (cycle hire): No
Car Park: Station Car Park
Operator: None
Address: Station Road
Patchway
BS34 6LP
Opening hours: Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces: 15 with 3 accessible spaces available
Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
Free of charge: No
CCTV Coverage: No
Onward travel information: Information to plan your onward journey is available in a printable format here
Taxi: No
Accessible taxis: No
Impaired mobility set down / pick up points available: Yes; Set- Down / Pick up Points are available at the station entrance to platform 1.

Information available from staff
Information services - opening times: Monday - Sunday Closed
Customer help points: Yes
Lost Property: Yes; Please register your lost property here GWR Lost Property. It can take several days for items to turn up, we will let you know if they do.; Monday - Friday 08:00 - 19:00
Saturday 09:00 - 17:00
Sunday 10:00 - 16:30
Customer Services: Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Ticket gates: No
CCTV: Yes
Location for Rail Replacement Services: Front of the station

Helpline Contact: 08001 971 329 or 18001 0800 197 1329 (Textphone)
Assisted travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline opening hours
Staff help available: No
Ramp for train access: Yes
Step free access coverage: Yes
Step free access note: Step free category A station. This station has step free access to all platforms. In the interests of safety and security, access to the lifts are controlled remotely. Please allow additional time to catch your train to allow the operator to call the lift on your behalf.
Wheelchairs available: No