Retford (RET)
Managed by LNER
Station facilities
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Station seating facilities
Station seating facilities This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Platform 1 opening hours Mon - Sat 05:30 -21:30, Sun 08:30 - 21:30
Platform 2 opening hours Mon - Sat 05:30 - 22:00, Sun 08:30 - 22:00
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Trolleys
Trolleys Yes -
Refreshments
Note Coffee shop available on platform 1 for refreshments -
ATM machine
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Toilets
Toilets The toilets are located on Platforms 1 and 2. The National key toilets are located in the Waiting Room on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from the Station Office on Platform 1. Toilet opening hours are at all times that the station is open. -
Pay phone
Pay phone -
Internet
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Post box
Note -
Tourist information office
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Shops
Retford
Getting to and from the station

Bicycle parking
Stands
- Storage sheltered
- Yes
- Storage location
- north end of Platform 1
- Storage spaces
- 38
- Storage CCTV
- Yes
- Car Park
Station Car Park
- Operator
- London North Eastern Railway
- Address
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- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 101 with 3 accessible spaces available
- Parking is free for Blue Badge holders parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £11.00
- Off peak rate
- £5.50
- Saturday rate
- £5.50
- Sunday rate
- £5.50
- Hourly rate
- £2.00
- Weekly rate
- £44.00
- Annual rate
- £1210.00
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Going away for a long weekend? Park from 10:00 on Friday until 14:00 on Monday for just £12.
Simply purchase your ticket at the car park on the day.
- CCTV Coverage
- No
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Taxi
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Taxi rank is immediately opposite station entrance. Advance booking is advisable. Check availability before travelling. Local operators: Earlybird 01777 700 678 (wheelchair accessible taxi available) Hinchcliffe's 01777 702 049 Shelley's 01777 700108 Target Taxis 01777 248948 (wheelchair accessible taxi available)
- Accessible taxis
-
Advance booking is advisable.
- Impaired mobility set down / pick up points available
- Yes
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Station Front
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
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Monday - Friday 06:00 - 13:00
Saturday 08:00 - 13:00
Sunday 08:20 - 13:00
- Location
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In the booking hall
- Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
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Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
Yes
- Smartcards top-up
Yes, at either ticket office or self-service ticket machine
- Smartcards validators
Yes
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Collection is available for Smart tickets bought online.
Staffing and general services
- Information available from staff
- Information services - opening times
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Monday - Friday 05:30 - 23:30
Saturday 05:30 - 23:00
Sunday 09:30 - 23:20
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
No
- Lost Property
- Yes
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Monday - Friday 09:00 - 16:00
- 03457 225333
- Customer Services
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We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
This station has Secure Station Accreditation
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Rail Replacement Coaches leave from the front of the station.
Facilities
- ATM Machine
No
- Pay phones
Yes
- Post box
Yes
- Refreshment facilities
Yes
- Coffee shop available on platform 1 for refreshments
- Toilets
Yes
- Toilets Location
- The toilets are located on Platforms 1 and 2. The National key toilets are located in the Waiting Room on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from the Station Office on Platform 1. Toilet opening hours are at all times that the station is open.
- Accessible toilets
- Yes
- Baby changing facilities
Yes
- Baby changing facilities location
- National key toilets
- Yes
- Trolleys
Yes
- Waiting Rooms
Yes
- Waiting rooms location
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This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Platform 1 opening hours Mon - Sat 05:30 -21:30, Sun 08:30 - 21:30
Platform 2 opening hours Mon - Sat 05:30 - 22:00, Sun 08:30 - 22:00
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 03457 225 225 or 18001 03457 225 225 (Text relay service)
- Assisted travel
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We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
Yes
- When arriving for booked or turn-up-and-go assistance, the meeting point is the Ticket Office on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
- Staff help available opening times
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Monday - Friday 05:30 - 23:30
Saturday 05:30 - 21:30
Sunday 09:30 - 23:30
- Ramp for train access
Yes
- Step free access coverage
No
- Step free access note
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This station has step free access to all platforms.
This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
Retford has an RNIB ‘Map for All’ located outside the main entrance to the left of the doors.
Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
- Wheelchairs available
Yes
- Wheelchairs available open hours