Retford (RET)

Managed by LNER 

 
Retford station
Station Road
Retford
Nottinghamshire
DN22 7DE
 

Station facilities

  • Station seating facilities

    Station seating facilities

    This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms

    Platform 1 opening hours Mon - Sat 05:30 -21:30, Sun 08:30 - 21:30

    Platform 2 opening hours Mon - Sat 05:30 - 22:00, Sun 08:30 - 22:00

  • Trolleys

    Trolleys Yes
  • Refreshments

    Note Coffee shop available on platform 1 for refreshments
  • ATM machine

  • Toilets

    Toilets The toilets are located on Platforms 1 and 2. The National key toilets are located in the Waiting Room on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from the Station Office on Platform 1. Toilet opening hours are at all times that the station is open.
  • Pay phone

    Pay phone
  • Internet

  • Post box

    Note
  • Tourist information office

  • Shops

 
 

Retford

Stations made easy

Route planning around the station including maps and platforms

Show [RET] route

 

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

Stands
Storage sheltered
Yes
Storage location
north end of Platform 1
Storage spaces
38
Storage CCTV
Yes
Car Park
Station Car Park
Operator
London North Eastern Railway
Address
-
-
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
101  with 3 accessible spaces available
Parking is free for Blue Badge holders parking in disabled spaces displaying a valid International Blue Badge 
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
Daily rate
£11.00
Off peak rate
£5.50
Saturday rate
£5.50
Sunday rate
£5.50
Hourly rate
£2.00
Weekly rate
£44.00
Annual rate
£1210.00

Going away for a long weekend? Park from 10:00 on Friday until 14:00 on Monday for just £12.

Simply purchase your ticket at the car park on the day.

CCTV Coverage
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Taxi rank is immediately opposite station entrance. Advance booking is advisable. Check availability before travelling. Local operators: Earlybird 01777 700 678 (wheelchair accessible taxi available) Hinchcliffe's 01777 702 049 Shelley's 01777 700108 Target Taxis 01777 248948 (wheelchair accessible taxi available)

Accessible taxis

Advance booking is advisable.

Impaired mobility set down / pick up points available
Yes

Station Front

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:00 - 13:00
Saturday 08:00 - 13:00
Sunday 08:20 - 13:00
Location

In the booking hall

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Height adjusted ticket office counter note

Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window

Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued
Yes
Smartcards top-up
Yes, at either ticket office or self-service ticket machine
Smartcards validators
Yes

Collection is available for Smart tickets bought online. 

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 05:30 - 23:30
Saturday 05:30 - 23:00
Sunday 09:30 - 23:20
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
No
Lost Property
Yes
Monday - Friday 09:00 - 16:00
03457 225333
Customer Services

We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.

This station has Secure Station Accreditation

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Rail Replacement Coaches leave from the front of the station.

Facilities

 
ATM Machine
No
Pay phones
Yes
Post box
Yes
Refreshment facilities
Yes
Coffee shop available on platform 1 for refreshments
Toilets
Yes
Toilets Location
The toilets are located on Platforms 1 and 2. The National key toilets are located in the Waiting Room on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from the Station Office on Platform 1. Toilet opening hours are at all times that the station is open.
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
Trolleys
Yes
Waiting Rooms
Yes
Waiting rooms location

This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms

Platform 1 opening hours Mon - Sat 05:30 -21:30, Sun 08:30 - 21:30

Platform 2 opening hours Mon - Sat 05:30 - 22:00, Sun 08:30 - 22:00

Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
03457 225 225 or 18001 03457 225 225 (Text relay service)
Assisted travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline opening hours
Staff help available
Yes
When arriving for booked or turn-up-and-go assistance, the meeting point is the Ticket Office on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
Staff help available opening times
Monday - Friday 05:30 - 23:30
Saturday 05:30 - 21:30
Sunday 09:30 - 23:30
Ramp for train access
Yes
Step free access coverage
No
Step free access note

This station has step free access to all platforms.

This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.

Retford has an RNIB ‘Map for All’ located outside the main entrance to the left of the doors.

Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.

Wheelchairs available
Yes
Wheelchairs available open hours

Station Map

 
Station plan

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Stations made easy
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