Last updated:Today at 10:31
Train companies affected:South Western Railway
Retford station, Station Road, Retford, Nottinghamshire, DN22 7DE
In the booking hall
Yes
Yes
Yes
Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window
Yes
Yes
Yes
Collection is available for Smart tickets bought online.
When arriving for booked or turn-up-and-go assistance, the meeting point is the Ticket Office on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
No
only for car park and low level accessible for all purpose is for assistance
We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
This station has Secure Station Accreditation
No
Yes
Yes
Some step-free access to all platforms - please check details.
This station has step free access to all platforms.
This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
Retford has an RNIB 'Map for All' located outside the main entrance to the left of the doors.
Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
No
Yes
Yes
Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window
Yes
Yes
Yes
Yes
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Platform 1 opening hours Mon - Sat 05:30 -21:30, Sun 08:30 - 21:30
Platform 2 opening hours Mon - Sat 05:30 - 22:00, Sun 08:30 - 22:00
Yes
Yes
Yes
Yes
Advance booking is advisable.
Yes
Station Front
3 spaces
Yes
When arriving for booked or turn-up-and-go assistance, the meeting point is the Ticket Office on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
No
only for car park and low level accessible for all purpose is for assistance
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Yes
The toilets are located on Platforms 1 and 2. The National key toilets are located in the Waiting Room on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from the Station Office on Platform 1. Toilet opening hours are at all times that the station is open.
Yes
Yes
Yes
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Platform 1 opening hours Mon - Sat 05:30 -21:30, Sun 08:30 - 21:30
Platform 2 opening hours Mon - Sat 05:30 - 22:00, Sun 08:30 - 22:00
Yes
London North Eastern Railway
84 spaces
3 spaces
Yes
Yes
Station Front
No
Parking charges apply
Short stay (21 - 60 mins) - £2.00
Short stay (61 - 120 mins) - £4.00
Going away for a long weekend? Park from 10:00 on Friday until 14:00 on Monday for just £12.
Simply purchase your ticket at the car park on the day.
Yes
Coffee shop available on platform 1 for refreshments
38 spaces
Stands
north end of Platform 1
Yes
Yes
There are no cycle hire facilities at this station
Rail Replacement Coaches leave from the front of the station.
Taxi rank is immediately opposite station entrance. Advance booking is advisable. Check availability before travelling. Local operators: Earlybird 01777 700 678 (wheelchair accessible taxi available) Hinchcliffe's 01777 702 049 Shelley's 01777 700108 Target Taxis 01777 248948 (wheelchair accessible taxi available)
Information to plan your onward journey is available in a printable format here