Rhyl (RHL)
Managed by Transport for Wales
Station facilities
-
Station seating facilities
-
Trolleys
Trolleys Yes -
Refreshments
-
ATM machine
-
Toilets
Toilets The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Rhyl
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands,Wheel Racks- Storage sheltered
- Yes
- Storage location
-
On Platform 1 by the stairs
- Storage spaces
- 10
-
5 stands and 5 wheel racks
- Storage CCTV
- Yes
- Car Park
- Rhyl Railway Station
- Operator
- Denbighshire County Council
- Phone number
- 01824 706000
- Address
-
-PO Box 62
-Ruthin
LL15 9AZ - Web address
- https://www.denbighshire.gov.uk/en/resident/parking-roads-and-travel/parking-and-permits/council-car-parks/Find-a-Council-car-park/Rhyl-Railway-station.aspx
- Note
-
1 hour: £1
3 hours: £2
- Opening hours
-
Monday - Friday 24 Hours a Day
Monday - Sunday 24 Hours a Day
Monday - Sunday 24 Hours a Day
- Number of spaces
- 38 with 4 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £7.00
-
1 hour: £1
3 hours: £2
- CCTV Coverage
- No
- Onward travel information
-
There is a bus station located outside the railway station front.
Buy a Rhyl PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:10 - 19:20
Saturday 06:50 - 20:00
Sunday 09:10 - 16:45
- Location
-
Booking hall
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
The ticket machine(s) take cash, and major debit and credit cards.
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- No
-
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
- More information about Penalty fares
Staffing and general services
- Information available from staff
- Yes - from ticket office
- Information services - opening times
-
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:30 - 21:14
Sunday 10:30 - 18:30
Outside of these hours, assistance will be provided by the Conductor on the train.
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
-
Please advise station staff at the Booking Office or the Customer Services office on Platform 1 during opening hours upon arrival.
- Lost Property
- Yes
- Transport for Wales
- 03333 211 202
- Customer Services
- Contact our Customer Relations team directly via the Transport for Wales Website.
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Wait at Bay 6 in the adjoining bus station
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
- Yes
- Find WiFi Hotspots around Rhyl station
- Toilets
- Yes
- Toilets Location
- The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
- Accessible toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- Yes
- National key toilets location
- The National key toilets are located on Platform 1; these toilets are operated by a radar key.
- Trolleys
- Yes
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 03333 211202
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
- Staff help available
- Yes
- Staff help available opening times
-
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:30 - 21:14
Sunday 10:30 - 18:30
Outside of these hours, assistance will be provided by the Conductor on the train.
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Category A.
Step free access to Platform 1 (to Chester).
Step free access to Platform 2 (to Holyhead) via a footbridge with lifts.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
-
Monday - Friday 06:30 - 21:14
Saturday 06:30 - 21:14
Sunday 10:30 - 18:30
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