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Last updated:Today at 10:18
Train companies affected:Avanti West Coast, ScotRail, TransPennine Express

Rhyl (RHL)

Rhyl station, Bodfar Street, Rhyl, Denbighshire, LL18 1AT

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:10 - 19:20
  • Opening Hours Saturday: 06:50 - 20:00
  • Opening Hours Sunday: 09:10 - 16:45
Location

Booking hall

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

The ticket machine(s) take cash, and major debit and credit cards.

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard note

Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.

To get a TFW SmartCard, visit our website: www.tfw.wales

Information Available From Staff

  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Saturday: 06:30 - 21:14
  • Information Services Opening Times Sunday: 10:30 - 18:30

Outside of these hours, assistance will be provided by the Conductor on the train.

Staff Help Available

  • Staff Help Available Monday to Saturday: 06:30 - 21:14
  • Staff Help Available Sunday: 10:30 - 18:30

Customer Help Points

Yes

Please advise station staff at the Booking Office or the Customer Services office on Platform 1 during opening hours upon arrival.

Customer Services Notes

Contact our Customer Relations team directly via the Transport for Wales Website.

Luggage Storage

No

Lost Property

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Category A.

Step free access to Platform 1 (to Chester).

Step free access to Platform 2 (to Holyhead) via a footbridge with lifts.

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

The ticket machine(s) take cash, and major debit and credit cards.

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Waiting rooms

Yes

Internal waiting area in the main concourse on platform 1 near the barriers

Seating area

Yes

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

Accessible spaces

4 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Monday to Saturday: 06:30 - 21:14
  • Staff help available Sunday: 10:30 - 18:30
Customer Help Points and Meeting Point

Yes

Please advise station staff at the Booking Office or the Customer Services office on Platform 1 during opening hours upon arrival.

Helpline
  • Helpline Monday to Sunday: 08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Accessible Toilets

Yes

The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Baby Changing

Yes

Waiting Rooms

Yes

Internal waiting area in the main concourse on platform 1 near the barriers

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Monday to Sunday: Yes
  • Car Parking Availability Monday to Sunday: Yes

Spaces

38 spaces

Accessible spaces

4 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £7.00

Notes

1 hour: £1

3 hours: £2

Refreshment Facilities

No

Pay Phones

Yes

Bicycle Storage

Spaces

36 spaces

5 stands and 5 wheel racks

Type of Storage

Stands & Racks

Location

Cycle parking at Rhyl is in locations.

8 Sheffield stands offering parking for up to sixteen bicycles are situated outside station entrance.

10 Sheffield stands offering parking for up to twenty bicycles are situated on platform 1 (eastbound direction)

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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