Rhyl (RHL)
Rhyl station, Bodfor Street, Rhyl, Denbighshire, LL18 1AT
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Saturday: 06:10 - 19:30
- Opening Hours Sunday: 09:10 - 16:40
Location
Booking hall
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
The ticket machine(s) take cash, and major debit and credit cards. They have touchscreen controls.
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine or ticket office.
To get a TFW SmartCard, visit our website: www.tfw.wales
Information Available From Staff
- Yes - from ticket office
- Yes - from help point
Customer Information
- Departure Screens
- Live journey information
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times Monday to Saturday: 06:15 - 21:05
- Information Services Opening Times Sunday: 09:05 - 16:50
Outside of these hours, assistance will be provided by the Conductor on the train.
Staff Help Available
- Staff Help Available Monday to Saturday: 06:15 - 21:05
- Staff Help Available Sunday: 09:05 - 16:50
Customer Help Points
Yes
Please advise station staff at the Booking Office or the Customer Services office on Platform 1 during opening hours upon arrival.
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Luggage Storage
No
Lost Property
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A.
Step free access to Platform 1 (to Chester).
Step free access to Platform 2 (to Holyhead) via a footbridge with lifts.
Ticket barriers and gates
Yes
There are wide aisle gates available.
Accessible ticket machines
Yes
The ticket machine(s) take cash, and major debit and credit cards. They have touchscreen controls.
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Waiting rooms
- Waiting rooms Monday to Saturday: 06:10 - 19:30
- Waiting rooms Sunday: 09:10 - 16:40
Internal waiting area in the main concourse on platform 1 near the barriers
Seating area
Yes
Accessible public telephones
No
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
Yes
Accessible spaces
4 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Saturday: 06:15 - 21:05
- Staff help available Sunday: 09:05 - 16:50
Customer Help Points and Meeting Point
Yes
Please advise station staff at the Booking Office or the Customer Services office on Platform 1 during opening hours upon arrival.
Helpline
- Helpline Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Accessible Toilets
Yes
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Baby Changing
Yes
Waiting Rooms
- Waiting Rooms Monday to Saturday: 06:10 - 19:30
- Waiting Rooms Sunday: 09:10 - 16:40
Internal waiting area in the main concourse on platform 1 near the barriers
Seating Area
Yes
Operator
Denbighshire County Council
Car Parking Availability
- Car Parking Availability Monday to Sunday & Public Holidays: Yes
Spaces
38 spaces
Accessible spaces
4 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £7.00
Notes
Parking Charges apply - Cheaper ticket available through ticket office (day ticket)
Or:
1 hour: £1
3 hours: £2
ATM
No
Refreshment Facilities
No
Shops
No
Pay Phones
No
Accessible Public Telephones
No
Post Boxes
No
Bicycle Storage
Spaces
10 spaces
Type of Storage
Stands
Location
5 Sheffield stands offering parking for up to 10 bicycles are situated on platform 1 (eastbound direction)
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station.
More Information
Transport Links
The rail replacement bus stop is at Bay 6 in the adjoining bay station.
There is a bus station located outside the railway station front.
Buy a Rhyl PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
There are no cycle hire facilities at this station.
