Romford (RMF)

Managed by TfL Rail 

 
Romford station
South Street
Romford
Greater London
RM1 1SX
 

Station facilities

  • Station seating facilities

    Station seating facilities
    • An accessible, heated waiting room is located on Platform 4.
    • The waiting room is open from first to last train.
  • Trolleys

  • Refreshments

    Note

    Coffee kiosk platform 4

  • ATM machine

  • Toilets

    Toilets

    Male and Female toilets are located inside the waiting room on platform 4.

  • Pay phone

  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops

 
 

Romford

Stations made easy

Route planning around the station including maps and platforms

Show [RMF] route

 

Station Message: Alert!

A queuing system will become operational at this TFL station if it becomes busy and social distancing becomes difficult to achieve. Please seek out station staff for further assistance.

 

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
Yes
Storage location

Platform 5 and Platform 2 

All storage covered 

Storage CCTV
No
Car Park
No
Onward travel information

Transport for London buses operate from outside the station

Information to plan your onward journey is available in a printable format here

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:00 - 20:00
Saturday 06:15 - 20:00
Sunday 07:10 - 20:10
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note
  • Accessible ticket machines are located within the stations ticket hall.
  • The ticket machines are accessible via the stations main entrance.
  • There is no step free access to the ticket machines via the stations side entrance ramp.
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
Yes

Tickets can be collected onto Greater Anglia smartcards at this station. 

 

Travelling with Contactless is available

 

Penalty fares
Penalty fares apply for Greater Anglia London Overground TfL Rail 
London fare zone
Zone 6

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times

Staffed from first train until the last train

 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Lost Property
Yes
TfL Lost property
Customer Services

Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See tfl.gov.uk/terms for details)

Ticket gates
Yes

Romford has a Secure Station accreditation

CCTV
Yes
Location for Rail Replacement Services
Rail replacement bus services will depart from:
  • Atlanta Boulevard for both Westbound and Eastbound services

Click here for map

 

Facilities

 
ATM Machine
No
Public Wi-Fi
Yes
Refreshment facilities
Yes

Coffee kiosk platform 4

Toilets
Yes
Toilets Location

Male and Female toilets are located inside the waiting room on platform 4.

Accessible toilets
Yes
Baby changing facilities
No
National key toilets
Yes
National key toilets location

An accessible toilet is located on platform 4. This toilet is operated with a radar key. 

Waiting Rooms
Yes
Waiting rooms location
  • An accessible, heated waiting room is located on Platform 4.
  • The waiting room is open from first to last train.
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0343 222 1234
Assisted travel
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
Staff help available
Yes
Staff are available to assist from the first to last train.
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
  • Accessibility Category B2. This station has step-free access to all platforms. Access can be gained from South Street side entrance via a steep ramp. The ramps leading from the subway to the platforms are fairly steep.
  • Staff ramp assistance is always available.
  • Accessible seating is available on platforms 1,2,4 and 5
Wheelchairs available
Yes

Station Map

 
Station plan

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