Romford (RMF)
Managed by TfL Rail
Station facilities
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Station seating facilities
Station seating facilities - An accessible, heated waiting room is located on Platform 4.
- The waiting room is open from first to last train.
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Trolleys
-
Refreshments
Note Coffee kiosk platform 4
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ATM machine
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Toilets
Toilets Male and Female toilets are located inside the waiting room on platform 4.
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Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
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Tourist information office
-
Shops
Romford
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
-
Platform 5 and Platform 2
-
All storage covered
- Storage CCTV
- No
- Car Park
- No
- Onward travel information
-
Transport for London buses operate from outside the station
Information to plan your onward journey is available in a printable format here
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:00 - 20:00
Saturday 06:15 - 20:00
Sunday 07:10 - 20:10
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
- Accessible ticket machines are located within the stations ticket hall.
- The ticket machines are accessible via the stations main entrance.
- There is no step free access to the ticket machines via the stations side entrance ramp.
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- Yes
-
Tickets can be collected onto Greater Anglia smartcards at this station.
Travelling with Contactless is available
- Penalty fares
- Penalty fares apply for Greater Anglia London Overground TfL Rail
- London fare zone
- Zone 6
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Staffed from first train until the last train
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
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Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
- Lost Property
- Yes
- TfL Lost property
- Customer Services
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Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See tfl.gov.uk/terms for details)
- Ticket gates
- Yes
-
Romford has a Secure Station accreditation
- CCTV
- Yes
- Location for Rail Replacement Services
-
Rail replacement bus services will depart from:
- Atlanta Boulevard for both Westbound and Eastbound services
Facilities
- ATM Machine
- No
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
-
Coffee kiosk platform 4
- Toilets
- Yes
- Toilets Location
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Male and Female toilets are located inside the waiting room on platform 4.
- Accessible toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- Yes
- National key toilets location
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An accessible toilet is located on platform 4. This toilet is operated with a radar key.
- Waiting Rooms
- Yes
- Waiting rooms location
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- An accessible, heated waiting room is located on Platform 4.
- The waiting room is open from first to last train.
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0343 222 1234
- Assisted travel
- We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
- Staff help available
- Yes
- Staff are available to assist from the first to last train.
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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- Accessibility Category B2. This station has step-free access to all platforms. Access can be gained from South Street side entrance via a steep ramp. The ramps leading from the subway to the platforms are fairly steep.
- Staff ramp assistance is always available.
- Accessible seating is available on platforms 1,2,4 and 5
- Wheelchairs available
- Yes
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