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Romford (RMF)

Romford station, South Street, Romford, Greater London, RM1 1SX

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:00 - 20:00
  • Opening Hours Saturday: 06:15 - 20:00
  • Opening Hours Sunday: 07:10 - 20:10
London Fare Zone

Zone 6

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

  • Accessible ticket machines are located within the stations ticket hall.

  • The ticket machines are accessible via the stations main entrance.

Height adjusted ticket office counter

Yes

Induction loop

Yes

Oyster Pay as you go Information

Purchase Oyster card here

Yes

Load Oyster Pay as you go here
  • Load Oyster card at Ticket Machine
Use Oyster Pay as you go here

Yes

Pay as you go note

Oyster cards can only be purchased at the ticket machine.

Zone 6

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

Yes

Smartcard note

Tickets can be collected onto Greater Anglia smartcards at this station. 

Contactless Pay as you go is is valid from this station to any station within the London Pay as you go area.

Information Available From Staff

  • Yes - from help point
  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements

Staff Help Available

Yes

Staff are available to assist from the first to last train.

Customer Help Points

Yes

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Customer Services Notes

Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. Click here for details)

Luggage Storage

No

Lost Property

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.

  • Accessibility Category B1. This station has step-free access to all platforms. For access to Platform 1&2, take Lift to subway and use accessible ramps to the platform. The ramps leading from the subway to the platforms are fairly steep.

  • Staff ramp assistance is always available.

  • Accessible seating is available on platforms 1,2,4 and 5

  • Wheelchairs available from first to last train.

Ticket barriers and gates

Yes

Romford has a Secure Station accreditation

Accessible ticket machines

Yes

  • Accessible ticket machines are located within the stations ticket hall.

  • The ticket machines are accessible via the stations main entrance.

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

This toilet is operated with a radar key.

An accessible toilet is located on platform 4 and platform 5.

Waiting rooms

Yes

Waiting room is available from first to last train.

  • An accessible, heated waiting room is located on Platform 4.

  • The waiting room is open from first to last train.

Seating area

Yes

Platform 1 - Waiting Shelter, multiple uncovered seats available across the platform.

Platform 2 - Multiple seats available covered by the canopy.

Platform 3 - No seats available

Platform 4 - Waiting Room, Multiple seats available covered by the canopy.

Platform 5 - Multiple seats available covered by the canopy.

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

Staff Help

Staff help available

Yes

Staff are available to assist from the first to last train.

Customer Help Points and Meeting Point

Yes

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please Click

Passenger Assist | National Rail

We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

Toilets

Yes

Male and Female toilets are located inside the waiting room on platform 4.

Radar key operated accessible toilets are located on platforms 4 & 5.

Accessible Toilets

Yes

This toilet is operated with a radar key.

An accessible toilet is located on platform 4 and platform 5.

Baby Changing

No

Waiting Rooms

Yes

Waiting room is available from first to last train.

  • An accessible, heated waiting room is located on Platform 4.

  • The waiting room is open from first to last train.

Seating Area

Yes

Platform 1 - Waiting Shelter, multiple uncovered seats available across the platform.

Platform 2 - Multiple seats available covered by the canopy.

Platform 3 - No seats available

Platform 4 - Waiting Room, Multiple seats available covered by the canopy.

Platform 5 - Multiple seats available covered by the canopy.

ATM

No

Refreshment Facilities

Yes

Coffee kiosk platform 4

Pay Phones

No

Public Wi-Fi

Yes

Bicycle Storage

Type of Storage

Stands

Location

Platform 5 and Platform 2

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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