Roughton Road (RNR)
Managed by Greater Anglia
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
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Internet
-
Post box
Note -
Tourist information office
-
Shops
Roughton Road
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage location
- Platform
- Storage spaces
- 4
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4 Sheffield Stand spaces
- Storage CCTV
- No
- Car Park
- No
- Onward travel information
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Local Buses
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- No
- Ticket machines
- Yes
- Accessible ticket machines
- There are no accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday Closed
Saturday Closed
Sunday Closed
- Customer help points
- Yes
-
Help point available on the platform.
- Lost Property
- Yes
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Monday - Friday 09:00 - 17:00
- Customer Services
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Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- No
- CCTV
- No
- Location for Rail Replacement Services
-
Replacement transport stopat station entrance on Roughton Road
Facilities
- ATM Machine
- No
- Post box
- Yes
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
- Helpline opening hours
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Monday - Sunday 08:00 - 20:00
08:00 - 20:00
- Staff help available
- Yes
- Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard. Booking is recommended.
- Staff help available opening times
-
Monday - Sunday Closed
A guard/conductor is on each train to help customers.
- Ramp for train access
- No
- Step free access coverage
- No
- Step free access note
-
This station does not have step free access. Please be aware, this station is on a hill at the top of a very steep flight of stairs. Anyone with mobility difficulties are advised to use nearby Cromer station.
This station is a category C station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the platform.
- Wheelchairs available
- No
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