Roughton Road (RNR)
Managed by Greater Anglia
Station facilities
-
Station seating facilities
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Trolleys
-
Refreshments
-
ATM machine
-
Toilets
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Pay phone
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Internet
-
Post box
Note -
Tourist information office
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Shops
Roughton Road
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage location
- Platform
- Storage spaces
- 4
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4 Sheffield Stand spaces
- Storage CCTV
- No
- Car Park
- No
- Onward travel information
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Local Buses
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- No
- Ticket machines
- Yes
- Accessible ticket machines
- There are no accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Information services - opening times
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Monday - Friday Closed
Saturday Closed
Sunday Closed
- Customer help points
- Yes
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Help point available on the platform.
- Lost Property
- Yes
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Monday - Friday 09:00 - 17:00
- Customer Services
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Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- No
- CCTV
- No
- Location for Rail Replacement Services
-
Replacement transport stopat station entrance on Roughton Road
Facilities
- ATM Machine
- No
- Post box
- Yes
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
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Monday - Sunday 08:00 - 20:00
08:00 - 20:00
- Staff help available
- Yes
- Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard. Booking is recommended.
- Staff help available opening times
-
Monday - Sunday Closed
A guard/conductor is on each train to help customers.
- Ramp for train access
- No
- Step free access coverage
- No
- Step free access note
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This station does not have step free access. Please be aware, this station is on a hill at the top of a very steep flight of stairs. Anyone with mobility difficulties are advised to use nearby Cromer station.
This station is a category C station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the platform.
- Wheelchairs available
- No
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