Rotherhithe (ROE)
Managed by London Overground
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
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ATM machine
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Toilets
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Pay phone
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Internet
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Post box
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Tourist information office
Tourist information office Some local information in Brunel Museum in Railway Avenue, next door to the station. -
Shops
Rotherhithe
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage spaces
- 3
- Storage CCTV
- Yes
- Car Park
- No
- Impaired mobility set down / pick up points available
- No
- Metro
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Jubilee Line services available from Canada Water, one stop south.
- Airport
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Change at Shadwell for Docklands Light Railway connections to/from London City Airport
- Port
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Hilton Docklands Pier in Rotherhithe Street has a Thames Clipper Service to Canary Wharf Pier.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 07:30 - 10:00
Saturday - Sunday Closed
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at either ticket office or ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- Yes
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Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
- London fare zone
- Zone 2
Staffing and general services
- Information available from staff
- Information services - opening times
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Monday - Friday 05:35 - 00:44
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
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One help point on each platform, one in main ticket hall, one on landing at foot of stairs/escalator.
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
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Use bus stop Y in Lower Road for southbound services to New Cross/New Cross Gate
Use bus stop D in Canada Water bus station for northbound services to Dalston Junction/Dalston Kingsland
Facilities
- ATM Machine
- No
- Toilets
- No
- Tourist Information Office
- Yes
- Tourist Information Office location
- Some local information in Brunel Museum in Railway Avenue, next door to the station.
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0343 222 1234
- Assisted travel
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We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
- Helpline opening hours
- Staff help available
- Yes
- Staff help available opening times
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Monday - Friday 05:35 - 00:44
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Ramp for train access
- No
- Step free access coverage
- No
- Step free access note
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Step-free access between street and ticket office only.
There are steps from the foot of the escalator to/from platform level.
- Wheelchairs available
- No
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