Runcorn (RUN)
Managed by Avanti West Coast
Station facilities
-
Station seating facilities
Station seating facilities Seating and waiting rooms throughout.
-
Trolleys
Trolleys Yes -
Refreshments
Note -
ATM machine
-
Toilets
Toilets The National key toilets are located on Platform 1; these toilets are operated by a radar key. -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
-
Tourist information office
-
Shops
Shops
Runcorn
Getting to and from the station

Bicycle parking
Stands,Wheel Racks
- Storage sheltered
- Yes
- Storage location
- Adjacent to Car Park 1 (Multi-Story)
- Storage spaces
- 16
- 16 spaces by car park 1 on umbrella style racks and 3 x hoops on Platform 1 (2 x cycles per hoop = 6 spaces)
- Storage CCTV
- Yes
- Car Park
Station Car Park 1 - Multi Story (Platform 1)
- Operator
- Avanti West Coast
- Address
-
Station Car Park 1 - Multi Story (Platform 1)
Shaw Street
Runcorn
Cheshire
WA7 5TX - Note
-
Tariff
Monday to Friday - £6.00 for 0 – 6 Hours Parking
Monday to Friday - £12.00 for over 6 hours per day finishing at 02:59
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users season tickets, please speak to a member of staff.
- Opening hours
-
Monday - Friday 05:15 - 23:45
Saturday 05:15 - 22:30
Sunday 08:15 - 23:45
- Number of spaces
- 451 with 11 accessible spaces available
- Free of charge
- No
- Daily rate
- £12.00
- Saturday rate
- £4.00
- Sunday rate
- £4.00
- Monthly rate
- £132.00
- 3 Monthly rate
- £374.00
- Annual rate
- £1200.00
-
Tariff
Monday to Friday - £6.00 for 0 – 6 Hours Parking
Monday to Friday - £12.00 for over 6 hours per day finishing at 02:59
For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users season tickets, please speak to a member of staff.
- CCTV Coverage
- Yes
- Car Park
- Station Car Park 2 (Platform 1)
- Operator
- Avanti West Coast
- Address
-
Shaw Street
Runcorn
Cheshire
WA7 4TB - Note
-
Tariff
Monday to Friday - £6.00 for 0 – 6 Hours Parking
Monday to Friday - £12.00 for over 6 hours per day finishing at 02:59
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users season tickets, please speak to a member of staff.
- Opening hours
-
Monday - Friday 05:15 - 23:45
Saturday 05:15 - 22:30
Sunday 08:15 - 23:45
- Number of spaces
- 76 with 16 accessible spaces available
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £12.00
- Saturday rate
- £4.00
- Sunday rate
- £4.00
- Monthly rate
- £132.00
- 3 Monthly rate
- £374.00
- Annual rate
- £1200.00
-
Tariff
Monday to Friday - £6.00 for 0 – 6 Hours Parking
Monday to Friday - £12.00 for over 6 hours per day finishing at 02:59
For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users season tickets, please speak to a member of staff.
- CCTV Coverage
- Yes
- Car Park
- Station Car Park 3 (Platform 2)
- Operator
- Avanti West Coast
- Address
-
Holloway
Runcorn
WA7 5YB - Note
-
Tariff
Monday to Friday - £6.00 for 0 – 6 Hours Parking
Monday to Friday - £12.00 for over 6 hours per day finishing at 02:59
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users season tickets, please speak to a member of staff.
- Opening hours
-
Monday - Friday 05:15 - 23:45
Saturday 05:15 - 22:30
Sunday 08:15 - 23:45
- Number of spaces
- 100 with 2 accessible spaces available
- Free of charge
- No
- Daily rate
- £12.00
- Saturday rate
- £4.00
- Sunday rate
- £4.00
- Monthly rate
- £132.00
- 3 Monthly rate
- £374.00
- Annual rate
- £1200.00
-
Tariff
Monday to Friday - £6.00 for 0 – 6 Hours Parking
Monday to Friday - £12.00 for over 6 hours per day finishing at 02:59
For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users season tickets, please speak to a member of staff.
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Monday - Friday 05:45 - 19:30
Saturday 06:30 - 19:30
Sunday 08:45 - 19:30
- Location
-
Ticket machines can be found in the booking hall.
- Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are no accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
No
- Smartcards top-up
Yes, at either ticket office or self-service ticket machine
- Smartcards validators
No
Staffing and general services
- Information available from staff
Yes - from help point,Yes - from information point,Yes - from ticket office
- Information services - opening times
-
Sunday 08:00 - 23:45
Monday - Friday 05:15 - 23:45
Saturday 05:15 - 22:30
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
Yes
-
Available in the car park
- Lost Property
- Yes
- Avanti West Coast Lost Property
- Customer Services
-
Customers are encouraged to approach a member of station staff for any customer information enquiry. Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Pick Up / Drop Off in the turning circle adjacent to the station entrance.
Facilities
- ATM Machine
No
- Pay phones
Yes
- Pay phones type
- Cards and Coins
- Refreshment facilities
Yes
- Shops
Yes
- Toilets
Yes
- Toilets Location
- The National key toilets are located on Platform 1; these toilets are operated by a radar key.
- Accessible toilets
- Yes
- Baby changing facilities
Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
-
Available on Platform 1, accessed via RADAR key.
- Trolleys
Yes
- Waiting Rooms
Yes
- Waiting rooms location
-
Seating and waiting rooms throughout.
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 08000 158 123 (08000 158 124 Textphone)
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
Yes
-
Passenger Assist meeting point is the Customer Service Office within the Ticket Office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
- Staff help available opening times
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 05:30 - 23:45
Sunday 08:00 - 00:15
- Ramp for train access
Yes
- Step free access coverage
Yes
- Step free access note
-
This station has step-free access to all platforms / the platform
- Wheelchairs available
Yes
- Wheelchairs available open hours