Skip to main content
Last updated:Today at 07:27
Train companies affected:Northern

Runcorn (RUN)

Runcorn station, Station Road, Runcorn, Cheshire, WA7 5UB

Runcorn Station Improvement

Transport for Wales is currently delivering significant improvements to customer facilities at Runcorn East station. The waiting shelters are temporarily out of use whilst works progress to provide new waiting shelters and cycle storage.

This work is expected to be completed by the end of August. 

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 05:45 - 19:30
  • Opening Hours Saturday: 06:30 - 19:30
  • Opening Hours Sunday: 08:45 - 19:30
Location

Ticket machines can be found in the booking hall.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

No

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

No

Information Available From Staff

  • Yes - from help point
  • Yes - from information point
  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Sunday: 08:00 - 00:45
  • Information Services Opening Times Monday to Friday: 05:15 - 00:15
  • Information Services Opening Times Saturday: 05:15 - 00:15

Staff Help Available

  • Staff Help Available Monday to Saturday: 05:15 - 00:15
  • Staff Help Available Sunday: 08:00 - 00:45

The Passenger Assist meeting point is opposite the Ticket Office. Please talk to a member of staff either in person or via the help point. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking is recommended.

Customer Help Points

Yes

Available in the car park

Customer Services Notes

Customers are encouraged to approach a member of station staff for any customer information enquiry. Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.

Luggage Storage

No

Lost Property

Yes

Trolleys

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

This station has step-free access to all platforms / the platform

Ticket barriers and gates

No

Accessible ticket machines

No

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Available on Platform 1, accessed via RADAR key.

Waiting rooms

Yes

Seating and waiting rooms throughout.

Seating area

Yes

Wheelchairs available

Yes

Trolleys

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

Accessible spaces

Runcorn Car Park 1

11 spaces

Runcorn Car Park 2

16 spaces

Runcorn Car Park 3

2 spaces

Accessible car park equipment

Runcorn Car Park 2

Staff Help

Staff help available
  • Staff help available Monday to Saturday: 05:15 - 00:15
  • Staff help available Sunday: 08:00 - 00:45

The Passenger Assist meeting point is opposite the Ticket Office. Please talk to a member of staff either in person or via the help point. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking is recommended.

Customer Help Points and Meeting Point

Yes

Available in the car park

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Accessible Toilets

Yes

Available on Platform 1, accessed via RADAR key.

Baby Changing

Yes

Waiting Rooms

Yes

Seating and waiting rooms throughout.

Seating Area

Yes

Station Car Park 1 - Multi Story (Platform 1)

Operator

Avanti West Coast

Car Parking Availability
  • Car Parking Availability Monday to Friday: 05:15 - 23:45
  • Car Parking Availability Saturday: 05:15 - 22:30
  • Car Parking Availability Sunday: 08:15 - 23:45
Spaces

451 spaces

Accessible spaces

11 spaces

Impaired mobility set down/pick up points available

Yes

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per day £12.50
  • Rate on Saturday £4.50
  • Rate on Sunday £4.50
  • Rate per month £132.00
  • Rate per 3 months £374.00
  • Rate per year £1200.00
Notes

For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website

Different rates apply to non rail users season tickets, please speak to a member of staff.

Station Car Park 2 (Platform 1)

Operator

Avanti West Coast

Car Parking Availability
  • Car Parking Availability Monday to Friday: 05:15 - 23:45
  • Car Parking Availability Saturday: 05:15 - 22:30
  • Car Parking Availability Sunday: 08:15 - 23:45
Spaces

76 spaces

Accessible spaces

16 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per day £12.50
  • Rate on Saturday £4.50
  • Rate on Sunday £4.50
  • Rate per month £132.00
  • Rate per 3 months £374.00
  • Rate per year £1200.00
Notes

For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website

Different rates apply to non rail users season tickets, please speak to a member of staff.

Station Car Park 3 (Platform 2)

Operator

Avanti West Coast

Car Parking Availability
  • Car Parking Availability Monday to Friday: 05:15 - 23:45
  • Car Parking Availability Saturday: 05:15 - 22:30
  • Car Parking Availability Sunday: 08:15 - 23:45
Spaces

100 spaces

Accessible spaces

2 spaces

Impaired mobility set down/pick up points available

Yes

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per day £12.50
  • Rate on Saturday £4.50
  • Rate on Sunday £4.50
  • Rate per month £132.00
  • Rate per 3 months £374.00
  • Rate per year £1200.00
Notes

For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website

Different rates apply to non rail users season tickets, please speak to a member of staff.

Refreshment Facilities

Yes

Shops

Yes

Bicycle Storage

Spaces

16 spaces

16 spaces by car park 1 on umbrella style racks and 3 x hoops on Platform 1 (2 x cycles per hoop = 6 spaces)

Type of Storage

Stands & Racks

Location

Adjacent to Car Park 1 (Multi-Story)

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

Find Another Station