Rye (Sussex) (RYE)
Managed by Southern
Station facilities
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Station seating facilities
Station seating facilities There is a waiting area on platforms 1 and 3 -
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Rye (Sussex)
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
YES- Storage location
- Station front
- Storage spaces
- 4
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- Saba UK - www.sabaparking.co.uk/southern-railway
- Phone number
- -
- Address
-
-
-
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
- Information to plan your onward journey is available in a printable format here.
- Taxi
- YES
- Impaired mobility set down / pick up points available
- Yes
- Located at the front of the station
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday,Tuesday,Wednesday,Friday 05:40 - 19:05
Saturday 05:40 - 19:05
Sunday 08:10 - 15:45
Thursday 05:40 - 17:10
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
- Located at the entrance to platform 2
- Collection of pre-purchased tickets
- Yes, from ticket office
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
- Smartcards are available online at : www.southernrailway.com/thekeysmartcard
- Penalty fares
- Penalty fares apply for Southern
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 05:40 - 19:05
Sunday 09:10 - 16:45
- Customer help points
- Yes
- Lost Property
- Yes
- Please visit www.southernrailway.com/lostproperty and use the webform to register your lost item.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
- Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
- Yes
- Find WiFi Hotspots around this station
- Toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms location
- There is a waiting area on platforms 1 and 3
- Waiting rooms opening hours
-
Waiting rooms normally available when station is staffed
Accessibility and mobility access
- Helpline Contact
- Please contact the helpline by phone on 0800 138 1016 or by emailing myjourney@southernrailway.com to ensure that arrangements are in place.
- Helpline opening hours
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Monday - Sunday 07:00 - 22:00
The assisted helpline is not available on Christmas Day.
- Staff help available
- Yes
- Staffing hours are shown in the 'Staffing and General services' section, however staff may be involved in other activities during these hours so please do book assistance where possible.
- Staff help available opening times
-
Monday - Friday 05:40 - 19:05
Saturday 05:40 - 19:05
Sunday 09:10 - 16:45
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Step-free access via side gate next to main entrance to Platform 2 (to Hastings). Step-free access via long route through car park & via level crossing to Platform 1 (to Ashford).
- Wheelchairs available
- Yes
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