Last updated:Today at 21:43
Train companies affected:Southeastern, Thameslink
Last updated:Today at 21:25
Train companies affected:Avanti West Coast, Caledonian Sleeper, Northern, TransPennine Express
Royston Station, Kneesworth Street, Royston, Hertfordshire, SG8 5AH
The lifts are out of order between both platforms and the footbridge at Royston station. Step free access is available via the side entrances to both platforms and Kneesworth St.
Yes
Available
All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Yes
Yes
Yes
For more information on using the Key smartcard, please visit the Key smartcard webpage on the Great Northern website.
Available
Yes
The Assistance Meeting Point is by the taxi bay, at the front of the station.
Unavailable
Available
If you have lost something at a Great Northern station or onboard a Great Northern train, please visit the Great Northern website and use the webform to register your lost item.
Some Great Northern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
If you have found an item of lost property, please hand it in to a member of staff.
Yes
Announcements are made both visually and audibly
Induction loops are at designated listening areas
This station has step-free access to all platforms / the platform.
This is a Category A station: This station has step-free access to all platforms.
The Assistance Meeting Point is by the taxi bay, at the front of the station.
Available
Available
All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Yes
Available
A staff-operated ramp is required for step-free access between train and platform at this station.
Available
Toilets may only be available during staffed hours at some locations.
Accessible toilets at this station are accessed using a RADAR key.
Available
Heated waiting rooms are available on both platforms.
Available
Available
There are tactile warnings on all platforms
There are automatic wide aisle gates that are less than 0.9 metres wide
Unavailable
Available
Located at the front of the station
9 spaces
Free parking is offered to all Blue Badge holders.
Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.
This is a combined drop-off and pick-up point
There are no seating or waiting facilities at this drop-off and/or pick-up point
The drop-off and/or pick-up point is on the same side of the road as the station
Ramps cannot be deployed from the rear or side of a vehicle
The drop-off and/or pick-up point is uncovered
The bay(s) a the drop-off and/or pick-up point and/or waiting area is/are less than is 2.4m wide by 4.8m
There is space for up to 3 vehicles to drop-off and/or pick-up
There is no Help Point close to the drop-off and/or pick-up point
Available
Yes
The Assistance Meeting Point is by the taxi bay, at the front of the station.
The assisted helpline is not available on Christmas Day.
Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
Available
Located on platform 1.
Available
Toilets may only be available during staffed hours at some locations.
Accessible toilets at this station are accessed using a RADAR key.
Available
Facilties may only be available when the station is staffed.
Available
Heated waiting rooms are available on both platforms.
Available
APCOA Parking UK
517 spaces
9 spaces
Free parking is offered to all Blue Badge holders.
Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.
Available
Located at the front of the station
Yes
Available
Available
No
Unavailable
There is no WIFI at this station. However, WIFI is available onboard trains which serve this station. More information about onboard WIFI can be found on the Great Northern website.
178 spaces
Racks
Located by the entrance to platform 1 and in the car park.
Cycles are left at owners risk. Abandoned cycles may be removed.
Yes
Yes
There are no cycle hire facilities at this station
Please click the link for details regarding the rail replacement bus location.
Located outside the front of the main entrance.
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.