Scarborough (SCA)

Managed by TransPennine Express 

 
Scarborough station
Westborough
Scarborough
North Yorkshire
YO11 1TN
 

Station facilities

  • Station seating facilities

    Station seating facilities
  • Trolleys

    Trolleys Yes
  • Refreshments

    Note
  • ATM machine

  • Toilets

    Toilets The toilets are located on Platform 3. The toilets are located on Platform 3; these toilets are operated by a radar key.
  • Pay phone

    Pay phone Cards and Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops

 
 

Scarborough

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Route planning around the station including maps and platforms

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Station Message: Alert!

From Sunday 19th May, the required notice period for cycle reservations on TransPennine Express will reduce to just 15 minutes.

How to book a bike space:

• WhatsApp: 07812 223 336

• Twitter: @TPEAssist

• Phone: Call 0345 600 1671 (Option 3)

• Online/App: Reserve your bike when you buy your ticket at tpexpress.co.uk or on our app. Search TPExpress in the app/play store.

• Booking Office: Cycle reservations can be requested at any booking office.

Don’t forget, you MUST have a reservation to take your bike on board.

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

Stands
Storage sheltered
Yes
Storage location
Platform 3
Storage spaces
26
Storage CCTV
Yes
PlusBike (cycle hire)

Bike It - 10 minute walk from station.
Hire company offering full range of cycles for the entire family.
Delivery / collection service available.
More details at www.bikeitcyclewarehouse.com

Car Park
Station Car Park
Operator
Apcoa on Behalf of First TransPennine Express
Address
-
-
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
84  with 7 accessible spaces available
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
Daily rate
£4.20
Saturday rate
£4.20
Sunday rate
£4.20
Weekly rate
£19.50
Monthly rate
£63.00
3 Monthly rate
£157.00
Annual rate
£495.00
CCTV Coverage
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

The nearest taxi rank is outside the station.

Impaired mobility set down / pick up points available
Yes

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:15 - 20:00
Saturday 06:15 - 20:00
Sunday 08:30 - 20:00
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

The ticket machine is located within the Booking Hall. 

Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
Yes
Smartcards top-up
Yes, at either ticket office or self-service ticket machine
Smartcards validators
No
AVAILABLE AT TICKET OFFICE

Staffing and general services

 
Information available from staff
 
Information services - opening times
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes

Help Points are available in the Booking Hall, on platforms 4/5 and adjacent to Platform 2 to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.  

Customer Services

 To speak to a member of our team please call 0345 600 1671 

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Pick up /Drop off at the service bus stops on the main road outside of the station

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Public Wi-Fi
Yes
Find WiFi Hotspots around Scarborough station
Refreshment facilities
Yes
Toilets
Yes
Toilets Location
The toilets are located on Platform 3. The toilets are located on Platform 3; these toilets are operated by a radar key.
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
National key toilets location
The toilets are located on Platform 3; these toilets are operated by a radar key.
Trolleys
Yes
Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0800 107 2149
Assisted travel

Please call 0800 107 2149 to book assistance at this station. 

Staff help available
Yes
Staff help available opening times
Monday - Friday 06:15 - 23:35
Saturday 06:15 - 23:35
Sunday 08:00 - 23:00
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
Level access is provided from the station entrance to all platforms. This station is staffed for all services. Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff no less than 20 minutes prior to the departure time of their train. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay).
Wheelchairs available
Yes

Station Map

 
Station plan

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