Shrewsbury (SHR)
Managed by Transport for Wales
Station facilities
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Station seating facilities
-
Trolleys
Trolleys Yes -
Refreshments
Note -
ATM machine
-
Toilets
Toilets The toilets are located on Platform 4a. The National key toilets are located on Platform 4a; these toilets are operated by a radar key. -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
-
Tourist information office
-
Shops
Shrewsbury
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
-
On Platform 7
- Storage spaces
- 100
-
45 hoops
- Storage CCTV
- Yes
- Car Park
- Howard Street
- Operator
- National Car Parks Ltd
- Phone number
- 08450 507 080
- Address
-
-
-
- Web address
- http://www.ncp.co.uk/
- Email address
- [email protected]
- Note
-
Visit www.ncp.co.uk for parking prices.
- Opening hours
-
Monday - Friday 24 Hours a Day
Monday - Sunday 24 Hours a Day
Monday - Sunday 24 Hours a Day
- Number of spaces
- 145 with 0 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
-
Visit www.ncp.co.uk for parking prices.
- CCTV Coverage
- Yes
- Car Park
- Station Forecourt
- Operator
- National Car Parks Ltd
- Phone number
- 08450 507 080
- Address
-
-
-
- Web address
- http://www.ncp.co.uk/
- Email address
- [email protected]
- Note
-
Visit www.ncp.co.uk for parking prices.
- Opening hours
-
Monday - Friday 24 Hours a Day
Monday - Sunday 24 Hours a Day
Monday - Sunday 24 Hours a Day
- Number of spaces
- 11 with 0 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
-
Visit www.ncp.co.uk for parking prices.
- CCTV Coverage
- Yes
- Onward travel information
-
Bus stops are located near the station on Castle Street.
Arriva operates a network of regular local bus routes around Shrewsbury and to surrounding towns and villages. For route maps and timetables: www.arrivabus.co.uk
Buy a Shrewsbury PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
- Taxi
-
Pick up and set down
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:20 - 20:40
Saturday 05:20 - 19:40
Sunday 07:20 - 19:40
- Location
-
On the left in the station subway
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
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The ticket machine(s) take cash, and major debit and credit cards.
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
-
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
- More information about Penalty fares
Staffing and general services
- Information available from staff
- Yes - from information point
- Information services - opening times
-
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:00 - 01:00
Sunday 07:00 - 00:45
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- No
- Lost Property
- Yes
- Transport for Wales
- 03333 211 202
- Customer Services
- Contact our Customer Relations team directly via the Transport for Wales Website.
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Wait at the station forecourt
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Refreshment facilities
- Yes
- Toilets
- Yes
- Toilets Location
- The toilets are located on Platform 4a. The National key toilets are located on Platform 4a; these toilets are operated by a radar key.
- Accessible toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- Yes
- National key toilets location
- The National key toilets are located on Platform 4a; these toilets are operated by a radar key.
- Trolleys
- Yes
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 03333 211202
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
- Staff help available
- Yes
-
Monday to Saturday 05:00 to 01:00
Sunday 07:00 to 00:45
Assistance will be provided by station staff during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.
- Staff help available opening times
-
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:00 - 01:00
Sunday 07:00 - 00:45
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Category B.
Step free access to all platforms. The lift to Platform 3 is accessible from the front of the station. The lift to Platforms 4 to 7 is situated at the end of the subway beyond the ticket barriers.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
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