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Last updated:Today at 13:46
Train companies affected:London Overground, Southern

Shrewsbury (SHR)

Shrewsbury station, Castle Foregate, Shrewsbury, Shropshire, SY1 2DQ

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 05:20 - 20:40
  • Opening Hours Saturday: 05:20 - 19:40
  • Opening Hours Sunday: 07:20 - 19:40
Location

On the left in the station subway

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

The ticket machine(s) take cash, and major debit and credit cards.

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard note

Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.

Information Available From Staff

  • Yes - from information point

Customer Information Screens

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Saturday: 05:00 - 01:00
  • Information Services Opening Times Sunday: 07:00 - 00:45

Staff Help Available

  • Staff Help Available Monday to Saturday: 05:00 - 01:00
  • Staff Help Available Sunday: 07:00 - 00:45

Monday to Saturday 05:00 to 01:00

Sunday 07:00 to 00:45

Assistance will be provided by station staff during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.

Customer Help Points

No

Customer Services Notes

Contact our Customer Relations team directly via the Transport for Wales Website.

Luggage Storage

No

Lost Property

Yes

Trolleys

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.

Category B.

Step free access to all platforms. The lift to Platform 3 is accessible from the front of the station. The lift to Platforms 4 to 7 is situated at the end of the subway beyond the ticket barriers.

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

The ticket machine(s) take cash, and major debit and credit cards.

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

The National key toilets are located on Platform 4a; these toilets are operated by a radar key.

Waiting rooms

No

Seating area

No

Wheelchairs available

Yes

Trolleys

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

Accessible spaces

0 spaces

Accessible car park equipment

Shrewsbury Car Park 1

Shrewsbury Car Park 2

Staff Help

Staff help available
  • Staff help available Monday to Saturday: 05:00 - 01:00
  • Staff help available Sunday: 07:00 - 00:45

Monday to Saturday 05:00 to 01:00

Sunday 07:00 to 00:45

Assistance will be provided by station staff during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.

Customer Help Points and Meeting Point

No

Helpline
  • Helpline Monday to Sunday: 08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The toilets are located on Platform 4a. The National key toilets are located on Platform 4a; these toilets are operated by a radar key.

Accessible Toilets

Yes

The National key toilets are located on Platform 4a; these toilets are operated by a radar key.

Baby Changing

No

Waiting Rooms

No

Seating Area

No

Howard Street

Car Parking Availability
  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Monday to Sunday: Yes
  • Car Parking Availability Monday to Sunday: Yes
Spaces

145 spaces

Accessible spaces

0 space

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

Car park CCTV

Yes

Notes

Visit www.apcoa.co.uk/tfwr for parking prices.

Station Forecourt

Car Parking Availability
  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Monday to Sunday: Yes
  • Car Parking Availability Monday to Sunday: Yes
Spaces

11 spaces

Accessible spaces

0 space

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

Car park CCTV

Yes

Notes

Visit www.apcoa.co.uk/tfwr for parking prices.

Refreshment Facilities

Yes

Bicycle Storage

Spaces

93 spaces

45 hoops

Type of Storage

Stands

Location

There are several cycle parking areas at Shrewsbury station.

28 Rail stands providing for up to 55 bicycle parking spaces are located at the northern end of Platform 7. These are beyond the gateline.

8 Rail stands providing for up to 16 bicycle parking spaces are located to the right of the main station entrance, by the station forecourt.

2 Rail stands providing for up to 4 bicycle parking spaces are located by the exit from the station forecourt onto Castle Gates.

6 Rail stands providing for up to 12 bicycle parking spaces are located at the north end of Platform 3.

3 Rail stands providing for up to 6 bicycle parking spaces are located in the middle of Platform 3.

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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