Last updated:Today at 22:42
Train companies affected:London Overground
Shipley (Yorks) (SHY)
Shipley station, Station Approach, Shipley, West Yorkshire, BD18 2JL
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Saturday: 06:10 - 19:15
- Opening Hours,Sunday: 08:45 - 18:00
24/7 Helpline - 0800 200 6060
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Accepts Cash & Cards
Height adjusted ticket office counter
Unavailable
staff will come out of the office to assist
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
More information at www.northernrailway.co.uk/smart
Information Available
If the station is unstaffed, please contact the customer relations team or onboard staff
Customer Information
- Departure Screens
- Live service information
Staff Help Available
- Staff Help Available,Monday to Friday: 06:10 - 20:30
- Staff Help Available,Saturday: 06:10 - 20:30
- Staff Help Available,Sunday: 08:45 - 17:30
Customer Help Points
No
Customer Services Notes
08002006060
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
CCTV at the Station
Yes
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Accepts Cash & Cards
Height adjusted ticket office counter
Unavailable
staff will come out of the office to assist
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Available
There are waiting shelters on each of the five platforms as well as seating in the booking hall, which is available when the station is staffed.
Seating area
Available
Wheelchairs available
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
There is no wheelchair access to platform 1 from the station entrance because of footbridge
Accessible spaces
4 spaces
Accessible car park equipment
Yes
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
Ramp deployment from rear of vehicle
Ramps can be deployed from the rear and side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 3.6m wide
Number of set-down/ pick-up spaces
There is space for more than 5 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Friday: 06:10 - 20:30
- Staff help available,Saturday: 06:10 - 20:30
- Staff help available,Sunday: 08:45 - 17:30
Customer Help Points
No
Helpline
- Helpline,Monday to Sunday: Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Available
These toilets are available when the ticket office is open
Accessible Toilets
Unavailable
Baby Changing
Available
Waiting Rooms
Available
There are waiting shelters on each of the five platforms as well as seating in the booking hall, which is available when the station is staffed.
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
150 spaces
Accessible spaces
4 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
There is no wheelchair access to platform 1 from the station entrance because of footbridge
Car park CCTV
No
Parking charges
Parking is free
Refreshment Facilities
Available
Public Telephones
Yes
Bicycle Storage
Spaces
27 spaces
5 cycle lockers and 22 cycle stands
Type of Storage
Stands & Lockers
Location
Next to stand street entrance and platfrom 5
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Pick Up / Drop Off in the station car park by entrance to booking hall.
What3words - ample.valley.hopes
There is a taxi rank just outside the station. You can also get wheelchair minibuses from local firms.
Busline 0871 200 2233
WYPTE 0161 228 7676
Not available at this station.
