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Shipley (Yorks) (SHY)

Shipley station, Station Approach, Shipley, West Yorkshire, BD18 2JL

Live trains

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Station Information

Ticket Office

Opening Hours
  • Opening Hours Monday to Saturday: 06:10 - 19:15
  • Opening Hours Sunday: 08:45 - 18:00

24/7 Helpline - 0800 200 6060

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Accepts Cash & Cards

Height adjusted ticket office counter

No

staff will come out of the office to assist

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard note

More information at www.northernrailway.co.uk/smart

Information Available From Staff

If the station is not staffed please use our helpline 08002006060

Customer Information Screens

  • Departure Screens
  • Announcements

Staff Help Available

  • Staff Help Available Monday to Friday: 06:10 - 20:30
  • Staff Help Available Saturday: 06:10 - 20:30
  • Staff Help Available Sunday: 08:45 - 17:30

Customer Help Points

No

Customer Services Notes

08002006060

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday: 07:00 - 22:00

Open 0700-2200 7 days per week

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.

  • Category B Station

LIFTS ARE CURRENTLY OUT OF SERVICE  SO NO STEP FREE ACCESS UNTIL FUTHER NOTICE.There are Lifts available between all platforms, which are available during ticket office staffing hours. Outside of staffing hours, alternative level access routes are available, but a little extra time may be needed to transfer between platforms.

To find our more about travelling around this station, please see the 360 map click here

Ticket barriers and gates

No

Accessible ticket machines

Yes

Accepts Cash & Cards

Height adjusted ticket office counter

No

staff will come out of the office to assist

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

Yes

There are waiting shelters on each of the five platforms as well as seating in the booking hall, which is available when the station is staffed.

Seating area

Yes

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

There is no wheelchair access to platform 1 from the station entrance because of footbridge

Accessible spaces

4 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Monday to Friday: 06:10 - 20:30
  • Staff help available Saturday: 06:10 - 20:30
  • Staff help available Sunday: 08:45 - 17:30
Customer Help Points and Meeting Point

No

Helpline
  • Helpline Monday to Sunday: Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

These toilets are available when the ticket office is open

Accessible Toilets

No

Baby Changing

Yes

Waiting Rooms

Yes

There are waiting shelters on each of the five platforms as well as seating in the booking hall, which is available when the station is staffed.

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

150 spaces

Accessible spaces

4 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

No

There is no wheelchair access to platform 1 from the station entrance because of footbridge

Car park CCTV

No

Parking charges

Parking is free

Refreshment Facilities

Yes

Bicycle Storage

Spaces

27 spaces

5 cycle lockers and 22 cycle stands

Type of Storage

Stands & Lockers

Location

Next to stand street entrance and platfrom 5

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

Not available at this station.

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