Last updated:Today at 10:45
Train companies affected:South Western Railway
Shipley (Yorks) (SHY)
Shipley station, Station Approach, Shipley, West Yorkshire, BD18 2JL
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Saturday: 06:10 - 19:15
- Opening Hours Sunday: 08:45 - 18:00
24/7 Helpline - 0800 200 6060
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Accepts Cash & Cards
Height adjusted ticket office counter
No
staff will come out of the office to assist
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard notes
More information at www.northernrailway.co.uk/smart
Information Available From Staff
If the station is not staffed please use our helpline 08002006060
Customer Information Screens
- Departure Screens
- Announcements
Staff Help Available
- Staff Help Available Monday to Friday: 06:10 - 20:30
- Staff Help Available Saturday: 06:10 - 20:30
- Staff Help Available Sunday: 08:45 - 17:30
Customer Help Points
No
Customer Services Notes
08002006060
Luggage Storage
No
Lost Property
- Lost Property Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Category B Station
LIFTS ARE CURRENTLY OUT OF SERVICE SO NO STEP FREE ACCESS UNTIL FUTHER NOTICE.There are Lifts available between all platforms, which are available during ticket office staffing hours. Outside of staffing hours, alternative level access routes are available, but a little extra time may be needed to transfer between platforms.
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
No
Accessible ticket machines
Yes
Accepts Cash & Cards
Height adjusted ticket office counter
No
staff will come out of the office to assist
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
Yes
There are waiting shelters on each of the five platforms as well as seating in the booking hall, which is available when the station is staffed.
Seating area
Yes
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
Yes
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
Impaired mobility set down/pick-up point
No
There is no wheelchair access to platform 1 from the station entrance because of footbridge
Accessible spaces
4 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Friday: 06:10 - 20:30
- Staff help available Saturday: 06:10 - 20:30
- Staff help available Sunday: 08:45 - 17:30
Customer Help Points and Meeting Point
No
Helpline
- Helpline Monday to Sunday: Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
These toilets are available when the ticket office is open
Accessible Toilets
No
Baby Changing
Yes
Waiting Rooms
Yes
There are waiting shelters on each of the five platforms as well as seating in the booking hall, which is available when the station is staffed.
Seating Area
Yes
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
150 spaces
Accessible spaces
4 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
No
There is no wheelchair access to platform 1 from the station entrance because of footbridge
Car park CCTV
No
Parking charges
Parking is free
Refreshment Facilities
Yes
Pay Phones
Yes
Bicycle Storage
Spaces
27 spaces
5 cycle lockers and 22 cycle stands
Type of Storage
Stands & Lockers
Location
Next to stand street entrance and platfrom 5
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Pick Up / Drop Off in the station car park by entrance to booking hall.
There is a taxi rank just outside the station. You can also get wheelchair minibuses from local firms.
Busline 0871 200 2233
WYPTE 0161 228 7676
Not available at this station.
