Silver Street (SLV)
Managed by London Overground
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Silver Street
Getting to and from the station
Bicycle parking
Stands
- Storage sheltered
- No
- Storage location
- Cycle stands at entrance
- Storage spaces
- 20
- Storage CCTV
- No
- Car Park
No
- Onward travel information
-
Transport for London buses operate from outside the station
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Monday - Friday 06:30 - 10:00
- Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
Yes
- Top-up Oyster pay as you go here
Yes, at either ticket office or ticket machine
- Use Oyster Pay as you go here
Yes
- Smartcards
- Smartcards issued
No
- Smartcards top-up
Not possible at this station
- Smartcards validators
No
- Penalty fares
- Penalty fares apply for London Overground
- London fare zone
- Zone 4
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 05:15 - 00:40
Saturday 05:15 - 00:40
Sunday 07:15 - 00:10
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
Yes
-
Help points available on platform 1 and at entrance
- Lost Property
- Yes
-
Monday - Friday 09:00 - 17:00
- 0343 222 1234
- Customer Services
- 0343 222 1234
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Use Bus stop H in Fore Street for northbound services to Enfield Town/Cheshunt
Use Bus stop E in Fore Street for southbound services to Liverpool Street
Facilities
- ATM Machine
No
- Public Wi-Fi
Yes
- Find WiFi Hotspots around Silver Street station
- Toilets
No
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 0343 222 1234
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
- Helpline opening hours
-
Monday - Friday 09:00 - 17:00
- Staff help available
Yes
-
Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.
- Staff help available opening times
-
Monday - Friday 06:30 - 13:40
Saturday 06:30 - 13:40
- Ramp for train access
No
- Step free access coverage
No
- Step free access note
- Wheelchairs available
Yes
- Wheelchairs available open hours