Last updated:Today at 22:42
Train companies affected:London Overground
Stamford (Lincs) (SMD)
Stamford station, Station Road, Stamford, Lincolnshire, PE9 2WB
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:20 - 12:30
- Opening Hours,Saturday: 06:20 - 12:30
- Opening Hours,Sunday: 11:45 - 18:30
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Unavailable
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Top up your Smartcard at either the Ticket Office or Ticket Vending Machine
Information Available
- Yes - from help point
- Yes - from ticket office
Customer Information
- Departure Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Wednesday: 06:20 - 12:30
- Information Services Opening Times,Thursday to Saturday: 06:20 - 12:30
- Information Services Opening Times,Sunday: 11:45 - 18:30
Staff Help Available
- Staff Help Available,Monday to Friday: 06:05 - 13:29
- Staff Help Available,Saturday: 06:05 - 13:29
- Staff Help Available,Sunday: 11:45 - 18:10
Customer Help Points
Yes
Left Luggage
Unavailable
Lost Property
Unavailable
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station does not have step-free access to any platform.
Category C.
Level access from car park to Peterborough bound platform.
Footbridge only to Leicester bound platform (i.e. no step free access).
Barrow crossing restricted times therefore Stamford to Leicester passengers to travel via Peterborough and return back.
This station has tactile paving at the edge of each platform.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Unavailable
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Unavailable
Accessible Toilets
Available
The National key toilets are located in the Waiting Room; these toilets are operated by a radar key.
Waiting rooms
- Waiting rooms,Monday to Wednesday: 05:45 - 12:30
- Waiting rooms,Thursday to Saturday: 06:20 - 12:30
- Waiting rooms,Sunday: 11:45 - 18:30
Closed until further notice
On Platforms 1 and 2
Seating area
Unavailable
Induction loop pay phones
Available
none
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
White Knight 01733 555584
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
4 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available,Monday to Friday: 06:05 - 13:29
- Staff help available,Saturday: 06:05 - 13:29
- Staff help available,Sunday: 11:45 - 18:10
Customer Help Points
Yes
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
There are Help Points
Toilets
Available
The toilets are located in the Waiting Room. The National key toilets are located in the Waiting Room; these toilets are operated by a radar key.
Accessible Toilets
Available
The National key toilets are located in the Waiting Room; these toilets are operated by a radar key.
Baby Changing
Available
Waiting Rooms
- Waiting Rooms,Monday to Wednesday: 05:45 - 12:30
- Waiting Rooms,Thursday to Saturday: 06:20 - 12:30
- Waiting Rooms,Sunday: 11:45 - 18:30
Closed until further notice
On Platforms 1 and 2
Seating Area
Unavailable
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
79 spaces
Accessible spaces
4 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £3.50
- Rate on Saturday £2.00
- Rate on Sunday £2.00
- Rate per week £11.00
- Rate per month £35.00
- Rate per 3 months £95.00
- Rate per year £350.00
Refreshment Facilities
Unavailable
Public Telephones
No
Accessible Public Telephones
Available
none
Bicycle Storage
Spaces
14 spaces
Type of Storage
Stands
Location
outside the station close to the exit
Sheltered
Yes
CCTV
Yes
Cycle and buggy facilities
There are wide/long cycle/mobility scooter space(s) available
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
For pre-planned buses, usually as part of engineering work, Rail Replacement Bus stops will vary depending on your operator.
East Midlands Railway: Outside of station entrance.
CrossCountry: Stamford Bus Station.
During unplanned disruption, where Rail Replacement buses are required, these will collect from outside the station entrance, regardless of the operator.
Stamford (SMD) Station Starline 01780 763245 Silver 01780 482800 Premier 01780 766155
Information to plan your onward journey is available in a printable format here
