Sandhurst (Berks) (SND)

Sandhurst station
High Street
Sandhurst
Berkshire
GU47 9DX

Station facilities

Route planning around the station including maps and platforms

Stands
Storage sheltered: No
Storage location: Ramp leading to platform 2
Storage spaces: 10
Storage CCTV: No
PlusBike (cycle hire): No
Car Park: No
Onward travel information: Information to plan your onward journey is available in a printable format here
Taxi: No
Accessible taxis: Accessible Taxis available at this station Please call our free help line for assistance.
Impaired mobility set down / pick up points available: No
Airport: Air Port Link, Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport. Changes at Hayes for the Heathrow connect service.

Ticket Office: No
Ticket machines: No
Collection of pre-purchased tickets
Smartcards
Smartcards issued: No
Smartcards top-up: Yes, at either ticket office or self-service ticket machine
Smartcards validators: No; Smartcard Accepted
Penalty fares: Penalty fares apply for Great Western Railway

Information available from staff
Information services - opening times: Monday - Sunday Closed
Passenger Information Systems: Departure screens, Announcements
Customer help points: Yes
Lost Property: Yes; Please register your lost property here GWR Lost Property. It can take several days for items to turn up, we will let you know if they do.; Monday - Friday 08:00 - 19:00
Saturday 09:00 - 17:00
Sunday 10:00 - 16:30
Customer Services: Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Ticket gates: No
CCTV: Yes
Location for Rail Replacement Services: Bus stops by shopping parade in High Street

Helpline Contact: 08001 971 329 or 18001 0800 197 1329 (Textphone)
Assisted travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline opening hours
Staff help available: No
Ramp for train access: No
Step free access note: Step Free Category B2 - This station has a degree of step free access to the platforms via long ramps from separate side of the railway viaduct. Gradients are steep in places.
Wheelchairs available: No