St Helens Central (SNH)

Managed by Northern 

 
St Helens Central station
Shaw Street
St Helens
Merseyside
WA10 1DQ
 

Station facilities

  • Station seating facilities

  • Trolleys

    Trolleys Yes

  • Refreshments

  • ATM machine

  • Toilets

    Toilets

  • Pay phone

    Pay phone Cards and Coins

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

St Helens Central

Stations made easy

Route planning around the station including maps and platforms

Show [SNH] route

 

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

Stands
Storage sheltered
No
Storage location
Platform 1
Storage spaces
10
10 hoops
Storage CCTV
Yes
PlusBike (cycle hire)

Not available at this station.

Car Park
Station Car Park - FREE FOR RAIL USERS - MUST DISPLAY A PARKING PERMIT WHICH IS AVAILABLE FROM THE BOOKING OFFICE ON PURCHASE / PRODUCTION OF VALID RAIL TICKET
Operator
Northern
Address
-
-
Note

Car Park Charges: Free for Rail Users. £6.00 per day for Non-Rail Users.  RingGo code 5704

Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
129  with 7 accessible spaces available

2 Electric Vehicle Charging spaces

 
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
CCTV Coverage
Yes
Onward travel information
Bus station 400 yards from rail station. (5 minutes walk). Busline 0871 200 2233
Taxi
Taxi rank and office. Accessible ""black cabs"" service the station
Accessible taxis

You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 05:50 - 20:40
Sunday 08:00 - 22:00

Sunday opening April to August is 0800 - 2200

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
Yes
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
No
More information at www.northernrailway.co.uk/smart
Penalty fares
Penalty fares apply for Northern TransPennine Express 

Staffing and general services

 
Information available from staff
If the station is not staffed please use our helpline 08002006060 
Information services - opening times

Information available from Help Point 24/7.

 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes

Platforms 1&2

Lost Property
Yes
Monday - Sunday 07:00 - 22:00

Open 0700-2200 7 days per week

08002006060
Customer Services
08002006060
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Pick Up / Drop Off on Station forecourt (off Shaw Street).

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Toilets
Yes
Accessible toilets
Yes
Baby changing facilities
No
Trolleys
Yes
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 138 5560 text relay 18001 0800 138 5560
Assisted travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline opening hours
Monday - Sunday 24 Hours a Day
Staff help available
Yes
Staff help available opening times
Monday - Friday 05:40 - 00:01
Saturday 05:40 - 00:01
Sunday 07:50 - 23:50
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
  • Category A Station
  • Scooter Friendly Station

Level access to Wigan bound platform. Access by underground subway to Liverpool platform with steep ramps. Lift open for all services.

To find our more about travelling around this station, please see the 360 map click here

Wheelchairs available
Yes
Wheelchairs available open hours

As per ticket office opening hours

Station Map

 
Station plan

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Stations made easy
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