St Helens Central (SNH)
Managed by Northern
Station facilities
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Station seating facilities
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Trolleys
Trolleys Yes -
Refreshments
-
ATM machine
-
Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
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Tourist information office
-
Shops
St Helens Central
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- No
- Storage spaces
- 10
- 10 hoops
- Storage CCTV
- Yes
- Car Park
- Station Car Park - FREE FOR RAIL USERS - MUST DISPLAY A PARKING PERMIT WHICH IS AVAILABLE FROM THE BOOKING OFFICE ON PURCHASE / PRODUCTION OF VALID RAIL TICKET
- Operator
- Northern
- Address
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- Note
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Car Park Charges: Free for Rail Users. £6.00 per day for Non-Rail Users. RingGo code 5704
- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 70 with 7 accessible spaces available
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
- Bus station 400 yards from rail station. (5 minutes walk). Busline 0871 200 2233
- Taxi
- Taxi rank and office. Accessible ""black cabs"" service the station
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 05:50 - 20:40
Sunday 08:00 - 22:00
Sunday opening April to August is 0800 - 2200
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- No
- More information at www.northernrailway.co.uk/smart
- Penalty fares
- Penalty fares apply for Northern TransPennine Express
Staffing and general services
- Information available from staff
- If the station is not staffed please use our helpline 08002006060
- Information services - opening times
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Information available from Help Point 24/7.
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
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Platforms 1&2
- Lost Property
- Yes
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Monday - Sunday 07:00 - 22:00
Open 0700-2200 7 days per week
- 08002006060
- Customer Services
- 08002006060
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
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Pick Up / Drop Off on Station forecourt (off Shaw Street).
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Toilets
- Yes
- Accessible toilets
- Yes
- Baby changing facilities
- No
- Trolleys
- Yes
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 138 5560 text relay 18001 0800 138 5560
- Assisted travel
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Assistance will be provided by station staff during ticket office opening hours, outside of this the conductor will assist
- Helpline opening hours
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Monday - Sunday 24 Hours a Day
- Staff help available
- Yes
- Staff help available opening times
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Monday - Friday 05:40 - 00:01
Saturday 05:40 - 00:01
Sunday 07:50 - 23:50
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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Category A station, Scooter Friendly Station - Level access to Wigan bound platform. Access by underground subway to Liverpool platform with steep ramps. Lift open for all services.
- Wheelchairs available
- Yes
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