Last updated:Today at 20:49
Train companies affected:East Midlands Railway, Grand Central, Hull Trains, LNER, Lumo
Last updated:Today at 14:59
Train companies affected:South Western Railway
St Helens Central (SNH)
St Helens Central station, Shaw Street, St Helens, Merseyside, WA10 1DQ
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Saturday: 05:50 - 20:40
- Opening Hours Sunday: 08:00 - 22:00
Sunday opening April to August is 0800 - 2200
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
No
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard notes
More information at www.northernrailway.co.uk/smart
Information Available From Staff
If the station is not staffed please use our helpline 08002006060
Customer Information Screens
- Departure Screens
- Announcements
Staff Help Available
- Staff Help Available Monday to Friday: 05:40 - 00:01
- Staff Help Available Saturday: 05:40 - 00:01
- Staff Help Available Sunday: 07:50 - 23:50
Customer Help Points
Yes
Platforms 1&2
Customer Services Notes
08002006060
Luggage Storage
No
Lost Property
- Lost Property Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
Trolleys
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A Station
Scooter Friendly Station
Level access to Wigan bound platform. Access by underground subway to Liverpool platform with steep ramps. Lift open for all services.
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
Yes
Accessible ticket machines
Yes
Height adjusted ticket office counter
No
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
No
yes and shelter
Seating area
Yes
Wheelchairs available
Yes
Trolleys
Yes
Getting to and from the station
Accessible taxis here
Yes
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
Impaired mobility set down/pick-up point
No
No designated area is provided. The station front may be used for set down purposes.
Accessible spaces
7 spaces
2 Electric Vehicle Charging spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Friday: 05:40 - 00:01
- Staff help available Saturday: 05:40 - 00:01
- Staff help available Sunday: 07:50 - 23:50
Customer Help Points and Meeting Point
Yes
Platforms 1&2
Helpline
- Helpline Monday to Sunday: Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
No
yes and shelter
Seating Area
Yes
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
129 spaces
Accessible spaces
7 spaces
2 Electric Vehicle Charging spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
No
No designated area is provided. The station front may be used for set down purposes.
Car park CCTV
Yes
Refreshment Facilities
No
Pay Phones
Yes
Bicycle Storage
Spaces
10 spaces
10 hoops
Type of Storage
Stands
Location
Platform 1
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Pick Up / Drop Off on Station forecourt (off Shaw Street).
Taxi rank and office. Accessible ""black cabs"" service the station
Bus station 400 yards from rail station. (5 minutes walk). Busline 0871 200 2233
Not available at this station.
