Skip to main content
Last updated:Today at 10:18
Train companies affected:Avanti West Coast, ScotRail, TransPennine Express

St Helens Central (SNH)

St Helens Central station, Shaw Street, St Helens, Merseyside, WA10 1DQ

Live trains

Radio buttons live-trains-finder-type

Station Information

Ticket Office

Opening Hours
  • Opening Hours Monday to Saturday: 05:50 - 20:40
  • Opening Hours Sunday: 08:00 - 22:00

Sunday opening April to August is 0800 - 2200

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

No

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard note

More information at www.northernrailway.co.uk/smart

Information Available From Staff

If the station is not staffed please use our helpline 08002006060

Customer Information Screens

  • Departure Screens
  • Announcements

Staff Help Available

  • Staff Help Available Monday to Friday: 05:40 - 00:01
  • Staff Help Available Saturday: 05:40 - 00:01
  • Staff Help Available Sunday: 07:50 - 23:50

Customer Help Points

Yes

Platforms 1&2

Customer Services Notes

08002006060

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday: 07:00 - 22:00

Open 0700-2200 7 days per week

Trolleys

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

  • Category A Station

  • Scooter Friendly Station

Level access to Wigan bound platform. Access by underground subway to Liverpool platform with steep ramps. Lift open for all services.

To find our more about travelling around this station, please see the 360 map click here

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

Height adjusted ticket office counter

No

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Waiting rooms

Yes

yes and shelter

Seating area

Yes

Wheelchairs available

Yes

Trolleys

Yes

Getting to and from the station

Accessible taxis here

Yes

Impaired mobility set down/pick-up point

No

No designated area is provided. The station front may be used for set down purposes.

Accessible spaces

7 spaces

2 Electric Vehicle Charging spaces

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Monday to Friday: 05:40 - 00:01
  • Staff help available Saturday: 05:40 - 00:01
  • Staff help available Sunday: 07:50 - 23:50
Customer Help Points and Meeting Point

Yes

Platforms 1&2

Helpline
  • Helpline Monday to Sunday: Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

Accessible Toilets

Yes

Baby Changing

Yes

Waiting Rooms

Yes

yes and shelter

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

129 spaces

Accessible spaces

7 spaces

2 Electric Vehicle Charging spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

No

No designated area is provided. The station front may be used for set down purposes.

Car park CCTV

Yes

Refreshment Facilities

No

Bicycle Storage

Spaces

10 spaces

10 hoops

Type of Storage

Stands

Location

Platform 1

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

Not available at this station.

Find Another Station