Soham (SOJ)
Managed by Greater Anglia
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
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ATM machine
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Toilets
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Pay phone
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Internet
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Post box
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Tourist information office
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Shops
Soham
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
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Station forecourt
- Storage spaces
- 24
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- National Car Parks Ltd
- Phone number
- 0345 050 7080
- Web address
- http://www.ncp.co.uk
- Opening hours
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Monday - Sunday 24 Hours a Day
- Number of spaces
- 46 with 4 accessible spaces available
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £3.00
- Annual rate
- £328.00
- CCTV Coverage
- Yes
Ticket buying and collection
- Ticket Office
- No
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
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Positioned at a height accessible to wheelchair users
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
Staffing and general services
- Information available from staff
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Customer Services
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Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
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Rail Replacement vehicles will pickup/set down at the station drop off layby on the turning circle at the front of the station.
Facilities
- ATM Machine
- Toilets
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 028 2878
- Assisted travel
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We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
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This is an unstaffed station, assistance to board and alight is provided by the conductor.
- Staff help available opening times
- Ramp for train access
- No
- Step free access coverage
- Yes
- Step free access note
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This station is a single platform and has step free access from the car park and drop off to the platform. It also has step free access to the train as it is served by low floor trains which achieve a technical level boarding of a step smaller than 50mm.
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