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Solihull (SOL)

Solihull station, Station Approach, Solihull, West Midlands, B91 1LE

The lifts are out of order between underpass and platforms at Solihull station.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 05:35 - 00:00
  • Opening Hours,Saturday: 06:15 - 00:00
  • Opening Hours,Sunday: 09:10 - 23:50

This station is in West Midlands Zone 4

The ticket office is currently closed for refurbishments. A temporary ticket office is available with the same opening hours at the front of the station. Please note, the temporary ticket office can only process card payments, if you wish to pay by cash, please use the ticket machine at the station.

Location

 In the Booking Hall.

Notes

The ticket office is currently closed for refurbishments. A temporary ticket office is available with the same opening hours at the front of the station. Please note, the temporary ticket office can only process card payments, if you wish to pay by cash, please use the ticket machine at the station.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard note

Chiltern Railways Smartcards can be obtained from www.chilternrailways.co.uk/smart

Information Available

  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Live service information

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: 05:35 - 21:50
  • Information Services Opening Times,Saturday: 06:00 - 22:05
  • Information Services Opening Times,Sunday: 08:30 - 23:30

Staff Help Available

  • Staff Help Available,Monday to Friday: 05:35 - 00:00
  • Staff Help Available,Saturday: 06:15 - 00:00
  • Staff Help Available,Sunday: 09:10 - 23:50

Passenger Assistance Meeting Point is in the booking office.

If you are travelling before or after the station Booking office is staffed, please proceed to the platform and our Train Manager will assist you to board or alight the service.

Customer Help Points

Yes

On both platforms

Customer Services Notes

Left Luggage

Unavailable

Lost Property

Available

CCTV at the Station

Yes

Help Point location

Help Points are only available in limited locations

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are at designated listening areas

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step Free Access Category A. Step free access to platforms via lifts.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

Waiting rooms

Available

The waiting room is available during the hours that trains are running.

Between Platforms 1 & 2.

Seating area

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Available

If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.

Impaired mobility set down/pick-up point available

Available

In short-stay car park.

Accessible spaces

8 spaces

Parking charges apply to Blue Badge holders in this car park, which is is managed by Excel Parking Services on behalf of Transport for West Midlands.

Accessible car park equipment

Yes

Impaired mobility set-down/ pick-up point note

This is a combined drop-off and pick-up point

Seating or waiting facilities at drop-off/ pick-up

There are no seating or waiting facilities at this drop-off and/or pick-up point

Waiting facility location

The drop-off and/or pick-up point is on the same side of the road as the station

Ramp deployment from rear of vehicle

Ramps cannot be deployed from the rear or side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is uncovered

Dimensions of set-down/ pick-up spaces

Lane is at least 2.4m wide

Number of set-down/ pick-up spaces

There is space for more than 5 vehicles to drop-off and/or pick-up

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available
  • Staff help available,Monday to Friday: 05:35 - 00:00
  • Staff help available,Saturday: 06:15 - 00:00
  • Staff help available,Sunday: 09:10 - 23:50

Passenger Assistance Meeting Point is in the booking office.

If you are travelling before or after the station Booking office is staffed, please proceed to the platform and our Train Manager will assist you to board or alight the service.

Customer Help Points

Yes

On both platforms

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

Help Points are only available in limited locations

Toilets

Available

Between platforms 1 and 2

Accessible Toilets

Unavailable

Baby Changing

Unavailable

Waiting Rooms

Available

The waiting room is available during the hours that trains are running.

Between Platforms 1 & 2.

Seating Area

Available

Operator

Excel Parking on behalf of Transport for West Midlands

Car Parking Availability

  • Car Parking Availability,Monday to Sunday: Available

Spaces

446 spaces

Accessible spaces

8 spaces

Parking charges apply to Blue Badge holders in this car park, which is is managed by Excel Parking Services on behalf of Transport for West Midlands.

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Available

In short-stay car park.

Car park CCTV

No

Parking charges

Parking charges apply

  • Off-peak rate £3.50
  • Rate per day £6.00
  • Rate on Saturday £3.50
  • Rate on Sunday £3.50
  • Rate per week £22.50

Notes

As of 1 July 2024, this car park is managed by Excel Parking Services on behalf of Transport for West Midlands. As a result, you can no longer pay for parking at the Ticket Office or Chiltern Railways TVMs.

Payment options:

  • Cash, credit/debit card or Swift pay as you go at the pay stations within the car park

  • The SwiftParking app for Android and iOS

  • The Connect Cashless Parking app for Android and iOS (Location Code: 5454)

  • Pay by Phone on 0345 434 8008* (Location Code: 5454)

  • ConnectCashlessParking.com (Location Code: 5454)

* Calls to 0345 numbers are charged at the same rate as those to geographic (01 and 02) numbers.

ATM

Available

Located within a retail outlet on the station

Refreshment Facilities

Available

Shops

Available

Public Telephones

Yes

Public Wi-Fi

Available

Post Boxes

Available

Outside the station

Bicycle Storage

Spaces

30 spaces

Type of Storage

Stands

Location

on platform 1

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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