Shepherd's Bush (SPB)

Managed by London Overground 

 
Shepherd's Bush station
Holland Park Roundabout
Shepherd's Bush
Greater London
W12 8LB
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

    Note Coffee kiosk Food outlet (Seating unavailable)

  • ATM machine

    ATM machine Ticket hall

  • Toilets

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

    Shops

    Coffee kiosk and photo booth located in the ticket hall.

    Local shops and the Westfield shopping centre are located opposite the station
 
 

Shepherd's Bush

Stations made easy

Route planning around the station including maps and platforms

Show [SPB] route

 

Station Message: Alert!

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station 

Getting to and from the station

 
Car Park
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Impaired mobility set down / pick up points available
No
Metro

Shepherd's Bush London Underground Station (Central Line) is approximately 2 minutes' walk away

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 07:30 - 10:00
13:30 - 18:30
Saturday 09:15 - 14:45
Sunday 10:15 - 11:15
Location

Main entrance

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at either ticket office or ticket machine
Use Oyster Pay as you go here
Yes

New Oyster cards can be purchased at some of the self-service ticket machines at this station, in addition to at the ticket office

Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No
Southern's smartcard is called 'the key'.  To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
Penalty fares
Penalty fares apply for London Overground Southern 
London fare zone
Zone 2

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 05:01 - 00:25
Saturday 05:06 - 00:27
Sunday 07:20 - 00:21
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes
Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Use Bus stop D in Ariel Way for westbound services to Clapham Junction

Facilities

 
ATM Machine
Yes
Ticket hall
Refreshment facilities
Yes
Coffee kiosk Food outlet (Seating unavailable)
Shops
Yes
Type of shops available

Coffee kiosk and photo booth located in the ticket hall.

Local shops and the Westfield shopping centre are located opposite the station

Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Staff help available
Yes
Staff help available opening times
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:00 - 23:45
Sunday 07:30 - 00:02
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

 Station Category A . This station has step free access to all platforms . Access from the ticket hall entrance only.

Wheelchairs available
Yes

Station Map

 
Station plan

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Stations made easy
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