Stratford (London) (SRA)
Managed by TfL Rail
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
Note Coffee shops -
ATM machine
ATM machine ATM machines located in the Northern Ticket hall area and just outside the Southern Entrance. -
Toilets
Toilets Accessible toilets are available. -
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops Newsagent
Stratford (London)
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- Note that these are Council-owned cycle racks, located outside the front of the station
-
Cycle racks are available outside the Southern Ticket Hall area which are covered and have CCTV. This is a Westfield facility.
There are also various bicycle racks in Meridian Square. - Storage CCTV
- Yes
- Car Park
- Address
-
Westfield Stratford City, Montifichet Road, London, E20 1EJ
Stratford Shopping Centre multi storey Great eastern Road E15 1XE
- Opening hours
-
Car parking is available at Westfield’s or Stratford Shopping Centre.
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
-
London Buses operate from outside the station.
Information to plan your onward journey is available in a printable format here
- Taxi
-
A taxi rank is located at the front of Stratford Station Great Eastern Road, next to bus station and on Montifichet Road by the entrance to Westfield shopping centre.
- Impaired mobility set down / pick up points available
- No
- Metro
-
London Underground Central Line and Jubilee Lines and Docklands Light Railway.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:15 - 21:30
Saturday 06:15 - 21:30
Sunday 06:40 - 21:30
Southern ticket office 09:00-16:00 Mon-Fri 08:00-16:00 Sun
- Location
-
There is a TfL Rail ticket office outside the Southern Entrance and another located within the Northern Ticket Hall area.
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- Yes
-
Tickets can be collected onto Greater Anglia smartcards at this station.
- Penalty fares
- Penalty fares apply for Greater Anglia London Overground London Underground TfL Rail
- London fare zone
- Zone 2/3
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
-
TfL Rail - from first train until last
- Customer help points
- Yes
- Customer Services
- 0343 222 1234
- Ticket gates
- Yes
-
Ticket gates are staffed from first to last train
- CCTV
- Yes
- Location for Rail Replacement Services
-
Rail replacement bus services for Greater Anglia, London Overground, and TfL Rail will depart from:
Montfichet Road, Bus Stop W, for Eastbound services - map here
Facilities
- ATM Machine
- Yes
- ATM machines located in the Northern Ticket hall area and just outside the Southern Entrance.
- Public Wi-Fi
- Yes
- Find WiFi Hotspots around Stratford (London) station
- Refreshment facilities
- Yes
- Coffee shops
- Shops
- Yes
- Type of shops available
- Newsagent
- Toilets
- Yes
- Toilets Location
- Accessible toilets are available.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0343 222 1234
- Assisted travel
- We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
- Staff help available
- Yes
- Staff are available to assist from the first to last train.
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Accessibility Category A. This station has step-free access to all platforms
- Wheelchairs available
- Yes
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