Stratford (London) (SRA)

Managed by TfL Rail 

 
Stratford station
Station Street
Stratford
Greater London
E15 1AZ
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

    Note Coffee shops
  • ATM machine

    ATM machine ATM machines located in the Northern Ticket hall area and just outside the Southern Entrance.
  • Toilets

    Toilets Accessible toilets are available.
  • Pay phone

  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops

    Shops Newsagent
 
 

Stratford (London)

Stations made easy

Route planning around the station including maps and platforms

Show [SRA] route

 

Station Message: Alert!

A queuing system is in operation at Stratford station

Station Message: Alert!

To protect our colleagues and customers from the spread of COVID-19 we have reduced the ticket office opening times. The ticket office will be open between

  • 06:15-21:30 Mon-Fri
  • 16:15-19:00 Sat
  • 06:40-19:00 Sun

Station Message: Alert!

Due to current government guidelines on social distancing the waiting rooms are closed.

Station Message: Alert!

To travel between Stratford regional and Stratford International stations please use Docklands Light Railway platform 16.

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
Yes
Storage location
Note that these are Council-owned cycle racks, located outside the front of the station
Cycle racks are available outside the Southern Ticket Hall area which are covered and have CCTV. This is a Westfield facility. 

There are also various bicycle racks in Meridian Square.
Storage CCTV
Yes
Car Park
No
Onward travel information

London Buses operate from outside the station.

Information to plan your onward journey is available in a printable format here

Taxi

Taxi’s operate within the bus station area outside the Southern Ticket Hall area and on Montfitchet Road which is outside the Northern Ticket Hall.

Accessible taxis

Details of nearest taxis are shown on station information poster

Impaired mobility set down / pick up points available
Yes
Metro

London Underground Central Line and Jubilee Lines and Docklands Light Railway.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:15 - 21:30
Saturday 06:15 - 21:30
Sunday 06:40 - 21:30

Southern ticket office 09:00-16:00 Mon-Fri 08:00-16:00 Sun

Location

There is a TfL Rail ticket office outside the Southern Entrance and another located within the Northern Ticket Hall area.

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at either ticket office or ticket machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
Yes

Tickets can be collected onto Greater Anglia smartcards at this station. 

Penalty fares
Penalty fares apply for Greater Anglia London Overground London Underground TfL Rail 
London fare zone
Zone 2/3

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times

TfL Rail - from first train until last

 
Customer help points
Yes
Customer Services
0343 222 1234
Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Rail replacement bus services for Greater Anglia, London Overground, and TfL Rail will depart from:

Montfichet Road, Bus Stop W, for Eastbound services - map here

 

Facilities

 
ATM Machine
Yes
ATM machines located in the Northern Ticket hall area and just outside the Southern Entrance.
Public Wi-Fi
Yes
Find WiFi Hotspots around Stratford (London) station
Refreshment facilities
Yes
Coffee shops
Shops
Yes
Type of shops available
Newsagent
Toilets
Yes
Toilets Location
Accessible toilets are available.
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0343 222 1234
Assisted travel
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
Staff help available
Yes
Staff are available to assist from the first to last train.
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
This station has step-free access to all platforms.
Wheelchairs available
Yes

Station Map

 
Station plan

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