Last updated:Yesterday at 23:28
Train companies affected:Elizabeth line, Great Western Railway, Heathrow Express
Last updated:Yesterday at 21:18
Train companies affected:South Western Railway
Stratford station, Station Street, Stratford, Greater London, E15 1AZ
Southern ticket office 09:00-16:00 Mon-Fri 08:00-16:00 Sun
There is a Elizabeth Line ticket office outside the Southern Entrance and another located within the Northern Ticket Hall area.
Zone 2/3
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Tickets can be collected onto Greater Anglia smartcards at this station.
No
Yes
Staff are available to assist from the first to last train.
Yes
Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. Click here for details)
No
No
Yes
This station has step-free access to all platforms / the platform.
Accessibility Category A. This station has step-free access to all platforms
Yes
Ticket gates are staffed from first to last train
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
No
No
Not Specified
Car parking is available at Westfield's or Stratford Shopping Centre.
Yes
Staff are available to assist from the first to last train.
Yes
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please Click Passenger Assist | National Rail
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
Yes
Accessible toilets are available.
Yes
Yes
No
Yes
No
No
Yes
ATM machines located in the Northern Ticket hall area and just outside the Southern Entrance.
Yes
Coffee shops
Yes
Newsagent located in the Central subway opposite platform 3&5 staircase
No
No
Outside the station - Stratford Centre
Stands
Note that these are Council-owned cycle racks, located outside the front of the station
Yes
Yes
There are no cycle hire facilities at this station
Rail replacement bus services for Greater Anglia, London Overground, and Elizabeth Line will depart from:
Montfichet Road, Bus Stop W, for Eastbound services
A taxi rank is located at the front of Stratford Station Great Eastern Road, next to bus station and on Montifichet Road by the entrance to Westfield shopping centre.
London Buses operate from outside the station.
Information to plan your onward journey is available in a printable format Buses from Stratford (tfl.gov.uk)
London Underground Central Line and Jubilee Lines and Docklands Light Railway.