Last updated:Today at 19:44
Train companies affected:CrossCountry, Great Northern, Greater Anglia, Thameslink
Last updated:Today at 19:33
Train companies affected:Greater Anglia
Last updated:Today at 16:26
Train companies affected:National Rail
Stansted Mountfitchet station, Station Road, Stansted Mountfitchet, Essex, CM24 8BE
Yes
Available
Available
Yes
Yes
Yes
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Bishops Stortford (3 miles south). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
Yes
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Unavailable
Yes
Help Points are available inside and outside this station
Announcements are made both visually and audibly
Induction loops are throughout this station
Some step-free access to all platforms - please check details.
This station has step free access to both platforms but not between platforms on the station. The Cambridge bound platform and carpark is accessed from Water Lane and the Bishops Stortford and London bound platform is via Church Lane. Approximately 160 metres between the two platforms or a 3 minute walk.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
Unavailable
Available
Available
Yes
Available
Available
The National key toilets are located near the Ticket Office; these toilets are operated by a radar key. A radar key is available upon request. National key toilets are only accessible 0600-1300 Monday-Saturday and 0800-1500 Sunday
Available
There are tactile warnings on all platforms
Available
Details of nearest taxis are shown on station information poster
Unavailable
2 spaces
Yes
This is a combined drop-off and pick-up point
There are no seating or waiting facilities at this drop-off and/or pick-up point
The drop-off and/or pick-up point is on the same side of the road as the station
Ramps cannot be deployed from the rear or side of a vehicle
The drop-off and/or pick-up point is uncovered
Lane is at least 3.6m wide
There is space for up to 5 vehicles to drop-off and/or pick-up
There is no Help Point close to the drop-off and/or pick-up point
Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Bishops Stortford (3 miles south). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
Yes
08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Points are available inside and outside this station
Available
The National key toilets are located near the Ticket Office; these toilets are operated by a radar key. A radar key is available upon request. Toilets are only accessible 0600-1300 Monday-Saturday and 0800-1500 Sunday
Available
The National key toilets are located near the Ticket Office; these toilets are operated by a radar key. A radar key is available upon request. National key toilets are only accessible 0600-1300 Monday-Saturday and 0800-1500 Sunday
Available
Available
National Car Parks Ltd
61 spaces
2 spaces
Yes
Unavailable
No
Parking charges apply
Unavailable
Cold drinks vending machine Food vending machine
No
Available
32 spaces
Stands
10 cycle spaces on Platforms 1/2
No
Yes
There are no accessible cycle facilities but there is charging facilities
There is no help point close to the cycle parking
There are no cycle hire facilities at this station
Replacement transport stop at the junction of Station Road and Church Road, next to the Kings Arms public house
Local bus services
Not the station to alight for Stansted Airport, See Stansted Airport Station details