Swansea (SWA)
Managed by Transport for WalesÂ
Station facilities
-
Station seating facilities
-
Trolleys
Trolleys Yes -
Refreshments
Note -
ATM machine
ATM machine -
Toilets
Toilets The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
-
Tourist information office
Tourist information office -
Shops
Shops
Swansea
Getting to and from the station

Bicycle parking
Stands
- Storage sheltered
- No
- Storage location
-
On Platform 1
- Storage spaces
- 35
-
35 stands
- Storage CCTV
- Yes
- Car Park
Mariners Road (until 30 April 2019). Thereafter please use the top level of Ivy Street (High Street) multistorey car park.
- Operator
- National Car Parks Ltd
- Phone number
- 08450 507 080
- Web address
- http://www.ncp.co.uk/
- Email address
- [email protected]
- Note
-
Visit www.ncp.co.uk for parking prices.
- Opening hours
-
Monday - Friday 24 Hours a Day
Monday - Sunday 24 Hours a Day
Monday - Sunday 24 Hours a Day
- Number of spaces
- 41 with 0 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
-
Visit www.ncp.co.uk for parking prices.
- CCTV Coverage
- No
- Onward travel information
-
First operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus
Frequent bus routes serve stops on the High Street (at the front of the rail station) going to the city centre and also the Quadrant Bus Station (for interchange onto all other routes).
Buy a Swansea PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
- Taxi
-
Taxi rank is situated adjacent to the station
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Monday - Friday 05:15 - 20:00
Saturday 06:15 - 20:00
Sunday 08:00 - 20:00
Tickets requiring reservations: Mon-Sat 0910-1845
- Location
-
Booking hall
- Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
No
- Smartcards top-up
Not possible at this station
- Smartcards validators
No
- More information about Penalty fares
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday, Tuesday, Wednesday, Thursday, Friday 24 Hours a Day
Saturday 03:00 - 00:00
Sunday 07:00 - 00:00
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
No
- Lost Property
- Yes
- Transport for Wales
- Visit our Lost Property page to submit a Lost Property form.
- 03333 211 202
- Customer Services
- Contact our Customer Relations team directly via the Transport for Wales Website.
- Ticket gates
Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Wait at the bus stops on High Street outside the station
Facilities
- ATM Machine
Yes
- Pay phones
Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
- on concourse
- Refreshment facilities
Yes
- Shops
Yes
- Toilets
Yes
- Toilets Location
- The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
- Accessible toilets
- Yes
- Baby changing facilities
Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
- The National key toilets are located on Platform 1; these toilets are operated by a radar key.
- Tourist Information Office
Yes
- Tourist Information Office location
- Trolleys
Yes
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 03333 211202
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
- Staff help available
Yes
- There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
- Staff help available opening times
-
Monday - Friday 24 Hours a Day
Saturday 03:00 - 00:00
Sunday 07:00 - 00:00
- Ramp for train access
Yes
- Step free access coverage
Yes
- Step free access note
-
Category A.
Step free access to all platforms.
- Wheelchairs available
Yes
- Wheelchairs available open hours