Swansea (SWA)
Managed by Transport for Wales
Station facilities
-
Station seating facilities
-
Trolleys
Trolleys Yes -
Refreshments
Note -
ATM machine
ATM machine -
Toilets
Toilets The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
-
Tourist information office
Tourist information office -
Shops
Shops
Swansea
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- No
- Storage location
- on Platform 1
- Storage spaces
- 35
-
35 stands
- Storage CCTV
- Yes
- Car Park
- Mariners Road (until 30 April 2019). Thereafter please use the top level of Ivy Street (High Street) multistorey car park.
- Operator
- National Car Parks Ltd
- Phone number
- 08450 507 080
- Web address
- http://www.ncp.co.uk/
- Email address
- customer.service@ncp.co.uk
- Note
-
Visit www.ncp.co.uk for parking prices.
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 41 with 0 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
-
Visit www.ncp.co.uk for parking prices.
- CCTV Coverage
- No
- Onward travel information
-
First operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus
Frequent bus routes serve stops on the High Street (at the front of the rail station) going to the city centre and also the Quadrant Bus Station (for interchange onto all other routes).
Buy a Swansea PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
- Taxi
-
Taxi rank is situated adjacent to the station
- Accessible taxis
-
taxi rank is situated adjacent to the station
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:15 - 20:00
Saturday 06:15 - 20:00
Sunday 08:00 - 20:00
Tickets requiring reservations: Mon-Sat 0910-1845
- Location
-
Booking hall
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- More information about Penalty fares
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday, Tuesday, Wednesday, Thursday, Friday 24 Hours a Day
Saturday 03:00 - 00:00
Sunday 07:00 - 00:00
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- No
- Lost Property
- Yes
- Managed by Transport for Wales
- Visit our Lost Property page to submit a Lost Property form.
- 03333 211 202
- Customer Services
- Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Wait at the bus stops on High Street outside the station
Facilities
- ATM Machine
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
-
on concourse
- Refreshment facilities
- Yes
- Shops
- Yes
- Toilets
- Yes
- Toilets Location
- The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
- The National key toilets are located on Platform 1; these toilets are operated by a radar key.
- Tourist Information Office
- Yes
- Tourist Information Office location
- Trolleys
- Yes
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 03333 211202
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
- Staff help available
- Yes
-
Assistance is provided by either platform staff at the station or the Conductor on the train.
- Staff help available opening times
-
Monday - Friday 24 Hours a Day
Saturday 03:00 - 00:00
Sunday 07:00 - 00:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
The platforms are accessible.
- Wheelchairs available
- Yes
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