Skip to main content

Swansea (SWA)

Swansea station, High Street, Swansea, City & County of Swansea, SA1 1NU

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 05:15 - 20:00
  • Opening Hours Saturday: 06:15 - 20:00
  • Opening Hours Sunday: 08:00 - 20:00

Tickets requiring reservations: Mon-Sat 0910-1845

Location

Booking hall

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

The ticket machines take cash, debit and credit cards.

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard notes

Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: Yes
  • Information Services Opening Times Saturday: 03:00 - 00:00
  • Information Services Opening Times Sunday: 07:00 - 00:00

Staff Help Available

  • Staff Help Available Monday to Friday: Yes
  • Staff Help Available Saturday: 03:00 - 00:00
  • Staff Help Available Sunday: 07:00 - 00:00

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Customer Help Points

No

Customer Services Notes

Contact our Customer Relations team directly via the Transport for Wales Website.

Luggage Storage

No

Lost Property

Yes

Trolleys

Yes

CCTV at the Station

Yes

Tourist Information

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Category A.

Step free access to all platforms.

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

The ticket machines take cash, debit and credit cards.

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Waiting rooms

Yes

Closed until further notice.

Seating area

Yes

Accessible public telephones

Yes

on concourse

Wheelchairs available

Yes

Trolleys

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

Accessible spaces

0 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Monday to Friday: Yes
  • Staff help available Saturday: 03:00 - 00:00
  • Staff help available Sunday: 07:00 - 00:00

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Customer Help Points and Meeting Point

No

Helpline
  • Helpline Monday to Sunday: 08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Accessible Toilets

Yes

The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Baby Changing

Yes

Waiting Rooms

Yes

Closed until further notice.

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Monday to Sunday: Yes
  • Car Parking Availability Monday to Sunday: Yes

Spaces

41 spaces

Accessible spaces

0 space

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

No

Car park CCTV

No

Notes

Visit www.apcoa.co.uk/tfwr for parking prices.

ATM

Yes

Refreshment Facilities

Yes

Shops

Yes

Pay Phones

Yes

Accessible Public Telephones

Yes

on concourse

Bicycle Storage

Spaces

128 spaces

64 Sheffield stands providing for 128 bikes are provided

Type of Storage

Stands

Location

Cycle parking is provided at three locations. On platforms 1 and 4 inside the gateline area. And outside the station entrance opposite the Grand Hotel.

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

Find Another Station