Sway (SWY)

Managed by South Western Railway 

 
Sway station
Station Road
Sway
Hampshire
SO41 6BA
 

Station facilities

  • Station seating facilities

    Station seating facilities

    Platform 1 

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

    Toilets The toilets are located on Platform 1. The National key toilets are located in the Waiting Room on Platform 1; these toilets are operated by a radar key.
  • Pay phone

  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops

 
 

Sway

Stations made easy

Route planning around the station including maps and platforms

Show [SWY] route

 

Getting to and from the station

 

Bicycle parking

Lockers,Wheel Racks
Storage sheltered
Yes
Storage spaces
10
Storage CCTV
Yes
Car Park
Station Car Park
Note

Weekend tickets are available from 1200 Friday £4.70 

Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
34  with 2 accessible spaces available
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
Daily rate
£2.30
Saturday rate
£2.00
Sunday rate
£2.00
Weekly rate
£11.50
Monthly rate
£28.90
3 Monthly rate
£86.70
Annual rate
£289.00

Bank Holiday £2.00

CCTV Coverage
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Impaired mobility set down / pick up points available
Yes

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:35 - 10:00
Saturday Closed
Sunday Closed
Location

On platform 1 next to the ticket office

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Yes, at either ticket office or self-service ticket machine
Smartcards validators
Yes

Sway ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Season.

Penalty fares
Penalty fares apply for South Western Railway 

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 06:35 - 10:00
Saturday Closed
Sunday Closed
 
Customer help points
Yes

Help points are available on all platforms

Lost Property
Yes

Please register your lost property using the form at SWR Lost Property. It can take several days for items to turn up, we will let you know if they do.

Customer Services
Please contact our Customer Service Centre on 0345 6000 650
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

To Bournemouth: Station Road by Railway Bridge opposite Bus Stop

To Brockenhurst: Station Road Bus Stop by Railway Bridge

Facilities

 
ATM Machine
No
Public Wi-Fi
Yes

Find WiFi Hotspots around Sway station

Toilets
Yes
Toilets Location
The toilets are located on Platform 1. The National key toilets are located in the Waiting Room on Platform 1; these toilets are operated by a radar key.
Accessible toilets
Yes
Baby changing facilities
No
National key toilets
Yes
National key toilets location
The National key toilets are located in the Waiting Room on Platform 1; these toilets are operated by a radar key.
Waiting Rooms
Yes
Waiting rooms location

Platform 1 

Waiting rooms opening hours
Monday - Friday 06:35 - 10:00
Saturday - Sunday Closed

Accessibility and mobility access

 
Helpline Contact
0800 5282100
Assisted travel
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 4 hours before your journey when travelling on South Western Railway. Planning in advance isn’t always possible so do not worry if you haven't booked – please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also use our Assisted Boarding Points service. More information here: here
Helpline opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day

24 hours a day, except Christmas Day and Boxing Day

Staff help available
No
Ramp for train access
Yes
Step free access coverage
No
Step free access note
Step-free category B station - This station has level access from the main entrance to Platform 1 (for trains towards Southampton). There is level access from the car park to Platform 2 (for trains towards Bournemouth/ Weymouth) via a separate entrance. The step-free route between platforms is approximately 300m via the street (please note the station access road on the Platform 2 side has no pavement).
Wheelchairs available
No

Station Map

 
Station plan

View larger version
Stations made easy
Show [SWY] route

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