Stalybridge (SYB)
Managed by TransPennine Express
Station facilities
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Station seating facilities
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Trolleys
-
Refreshments
Note Public House/Bar -
ATM machine
-
Toilets
Toilets The toilets are located on Platform 4. The National key toilets are located on Platform 4; these toilets are operated by a radar key. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops
Stalybridge
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands,Wheel Racks- Storage sheltered
- Yes
- Storage location
- Outside the front entrance to the station.
- Storage spaces
- 32
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These are new facilities to replace those located on Platform which will be subsequently removed.
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Address
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-
-
- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 12 with 3 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
-
Car Park is free of charge.
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- No
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Taxi
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The nearest taxi rank is on Rassbottom Street.
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 06:00 - 20:00
Saturday 06:00 - 20:00
Sunday 08:15 - 19:45
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- No
- AVAILABLE AT TICKET OFFICE
- Penalty fares
- Penalty fares apply for TransPennine Express
Staffing and general services
- Information available from staff
- Information services - opening times
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
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Help Points are available on platforms 1, 3 & 4 and also within the Booking Hall to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
- Customer Services
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To speak to a member of our team please call 0345 600 1671
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
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Rail Replacement buses will pick up / set down from outside the station entrance.
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
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In the station entrance hall.
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Public House/Bar
- Shops
- Yes
- Toilets
- Yes
- Toilets Location
- The toilets are located on Platform 4. The National key toilets are located on Platform 4; these toilets are operated by a radar key.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
- The National key toilets are located on Platform 4; these toilets are operated by a radar key.
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 107 2149
- Assisted travel
-
Please call 0800 107 2149 to book assistance at this station.
- Staff help available
- Yes
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For help at this station please make yourself known to the staff at the Ticket Office (when open) or the Customer Assistance office on Platform 4. If possible, please book assistance in advance by calling 0800 107 2149. Please arrive at least 15 minutes before the departure time of your train.
- Staff help available opening times
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Monday - Friday 05:50 - 23:35
Saturday 05:50 - 23:35
Sunday 06:50 - 23:20
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access from the subway to all platforms. This station is staffed for all services. Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff no less than 20 minutes prior to the departure time of their train. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay).
- Wheelchairs available
- Yes
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