Last updated:Today at 15:32
Train companies affected:Avanti West Coast, London Northwestern Railway
Thatcham (THA)
Thatcham station, Station Road, Thatcham, Berkshire, RG19 4PP
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:00 - 12:30
- Opening Hours,Saturday: 06:50 - 13:20
- Opening Hours,Sunday: Unavailable
Location
Platform 2 at bottom of steps
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
No
Smartcard note
Smartcard Accepted
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 06:00 - 12:30
- Information Services Opening Times,Saturday: 06:50 - 13:20
- Information Services Opening Times,Sunday: Unavailable
Staff Help Available
- Staff Help Available,Monday to Friday: 06:00 - 12:45
- Staff Help Available,Saturday: 07:00 - 13:45
- Staff Help Available,Sunday: Unavailable
Meeting point: Ticket office.
This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or through the Passenger Assist App by Transreport.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Left Luggage
Unavailable
Lost Property
Available
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Step Free Category B1 Station Step free access available to both platforms, access between platforms via level crossing and a ramp
This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or through the Passenger Assist App by Transreport.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Available
Ticket office hours
In ticket hall
Seating area
Unavailable
Wheelchairs available
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Accessible taxis are available. Please request staff assistance.
Impaired mobility set down/pick-up point available
Available
Set- Down / Pick up Points are available at the station entrance
Accessible spaces
2 spaces
Accessible car park equipment
Yes
Parking is free for valid blue badge holders
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is on the same side of the road as the station
Ramp deployment from rear of vehicle
Ramps cannot be deployed from the rear or side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 2.4m wide
Number of set-down/ pick-up spaces
There is space for up to 3 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Friday: 06:00 - 12:45
- Staff help available,Saturday: 07:00 - 13:45
- Staff help available,Sunday: Unavailable
Meeting point: Ticket office.
This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or through the Passenger Assist App by Transreport.
Customer Help Points
Yes
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
There are Help Points
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Available
Ticket office hours
In ticket hall
Seating Area
Unavailable
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
55 spaces
Accessible spaces
2 spaces
Accessible car park equipment
Yes
Parking is free for valid blue badge holders
Impaired mobility set down/pick up points available
Available
Set- Down / Pick up Points are available at the station entrance
Car park CCTV
No
Notes
Find out more about car parking at this station.
Refreshment Facilities
Unavailable
Public Telephones
No
Public Wi-Fi
Unavailable
Find WiFi Hotspots near this station
Bicycle Storage
Spaces
53 spaces
6 Sheffield hoops
Please note cycles can be carried on our trains free of charge.
Type of Storage
Stands
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Pipers Lane - alongside station building.
Information to plan your onward journey is available in a printable format here
Find out more about links from GWR stations to airports.
