Thames Ditton (THD)

Managed by South Western Railway 

 
Thames Ditton station
Station Road
Thames Ditton
Surrey
KT7 0PA
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

    Note
  • ATM machine

  • Toilets

  • Pay phone

  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops

 
 

Thames Ditton

Stations made easy

Route planning around the station including maps and platforms

Show [THD] route

 

Getting to and from the station

 

Bicycle parking

Wheel Racks
Storage sheltered
No
Storage location

Platform 1 and 2

Storage spaces
8
Storage CCTV
Yes
Car Park
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:40 - 13:00
Saturday 08:00 - 13:00
Sunday Closed
Location

Platform 1

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
No
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued
No
Smartcards validators
No
London fare zone
Zone 6

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 06:40 - 13:00
Saturday 08:00 - 13:00
Sunday Closed
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes

Help points are available on all platforms

Lost Property
Yes
Customer Services
Please contact our Customer Service Centre on 0345 6000 650
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services
To Surbiton: Embercourt Road Bus Stop opposite Imber X

To Hampton Court: Embercourt Road Bus Stop outside Imber X

Facilities

 
ATM Machine
No
Public Wi-Fi
Yes

Find WiFi Hotspots around Thames Ditton station

Refreshment facilities
Yes
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 5282100
Assisted travel
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 4 hours before your journey when travelling on South Western Railway. Planning in advance isn’t always possible so do not worry if you haven't booked – please make yourself known to the Guard, who will step out onto the platform when the train arrives.
Helpline opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day

24 hours a day, except Christmas Day and Boxing Day

Staff help available
No
Ramp for train access
No
Step free access coverage
No
Step free access note
Step-free category B Station - Long and steep ramps to both platforms from separate entrances - gradient up to 1:5 on Platform 2 side, up to 1:8 on Platform 1 side
Wheelchairs available
No
Nearest station with more facilities CRS Code
Hampton CourtSurbiton

Station Map

 
Station plan

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Stations made easy
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