Thorpe-le-Soken (TLS)
Managed by Greater Anglia
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
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Internet
-
Post box
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Tourist information office
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Shops
Thorpe-le-Soken
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage location
- Car park
- Storage spaces
- 40
-
Two-tier cycle storage racks
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- National Car Parks Ltd
- Web address
- http://www.ncp.co.uk
- Email address
- [email protected]
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 65 with 1 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
-
No step free access to station platforms.
- Free of charge
- No
- Daily rate
- £5.50
- Off peak rate
- £4.50
- Saturday rate
- £3.50
- Sunday rate
- £3.50
- Weekly rate
- £22.00
- Monthly rate
- £100.00
- 3 Monthly rate
- £286.00
- Annual rate
- £1000.00
- CCTV Coverage
- No
- Onward travel information
-
Local irregular bus services
- Taxi
-
A local taxi company, Weeley Taxis, can be contacted on 01255-830144.
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- No
- Ticket machines
- Yes
- Accessible ticket machines
- There are no accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
- Tickets can be collected on Smartcard at this station
- Penalty fares
- Penalty fares apply for Greater Anglia
Staffing and general services
- Information available from staff
- Yes - from help point
- Information services - opening times
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Monday - Friday 06:30 - 21:30
Saturday 06:30 - 13:30
Welcome Hosts travel along the route and may be able to assist during the times shown above.
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
-
Located on platform 1.
- Lost Property
- Yes
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Monday - Friday 09:00 - 17:00
- Customer Services
-
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Rail replacement bus stop, in station car park.
Facilities
- ATM Machine
- No
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
- Helpline opening hours
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Monday - Sunday 08:00 - 20:00
08:00 - 20:00
- Staff help available
- Yes
- Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard. Booking is recommended.
- Staff help available opening times
-
Monday - Sunday Closed
A guard/conductor is on each train to help customers.
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
-
This station has no step free access. Interchange possible if assistance is requested either on board or pre-booked.
This station is a category C station according to ORR station classification system. https://www.orr.gov.uk/media/10955
- Wheelchairs available
- No
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