Thorpe-le-Soken (TLS)
Managed by Greater Anglia
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
-
Internet
-
Post box
-
Tourist information office
-
Shops
Thorpe-le-Soken
Getting to and from the station
Bicycle parking
Stands
- Storage sheltered
- No
- Storage location
- Car park
- Storage spaces
- 40
-
Two-tier cycle storage racks
- Storage CCTV
- Yes
- Car Park
Station Car Park
- Operator
- National Car Parks Ltd
- Web address
- http://www.ncp.co.uk
- Email address
- [email protected]
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 65 with 1 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
-
No step free access to station platforms.
- Free of charge
- No
- Daily rate
- £5.50
- Off peak rate
- £4.50
- Saturday rate
- £3.50
- Sunday rate
- £3.50
- Weekly rate
- £22.00
- Monthly rate
- £100.00
- 3 Monthly rate
- £286.00
- Annual rate
- £1000.00
- CCTV Coverage
- No
- Onward travel information
-
Local irregular bus services
- Taxi
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A local taxi company, Weeley Taxis, can be contacted on 01255-830144.
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
No
- Ticket machines
Yes
- Accessible ticket machines
- There are no accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
No
- Smartcards top-up
Yes, at self-service ticket machine
- Smartcards validators
Yes
- Tickets can be collected on Smartcard at this station
- Penalty fares
- Penalty fares apply for Greater Anglia
Staffing and general services
- Information available from staff
Yes - from help point
- Information services - opening times
-
Monday - Friday 06:30 - 21:30
Saturday 06:30 - 13:30
Welcome Hosts travel along the route and may be able to assist during the times shown above.
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
Yes
-
Located on platform 1.
- Lost Property
- Yes
-
Monday - Friday 09:00 - 17:00
- Customer Services
-
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Rail replacement bus stop, in station car park.
Facilities
- ATM Machine
No
- Toilets
No
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
08:00 - 20:00
- Staff help available
Yes
- Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard. Booking is recommended.
- Staff help available opening times
-
Monday - Sunday Closed
A guard/conductor is on each train to help customers.
- Ramp for train access
Yes
- Step free access coverage
No
- Step free access note
-
This station has no step free access. Interchange possible if assistance is requested either on board or pre-booked.
This station is a category C station according to ORR station classification system. https://www.orr.gov.uk/media/10955
- Wheelchairs available
No