Thorpe-le-Soken (TLS)
Managed by Greater Anglia
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
-
ATM machine
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Toilets
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Pay phone
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Internet
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Post box
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Tourist information office
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Shops
Thorpe-le-Soken
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage location
- Car park
- Storage spaces
- 40
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Two-tier cycle storage racks
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- National Car Parks Ltd
- Web address
- http://www.ncp.co.uk
- Email address
- customer.service@ncp.co.uk
- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 65 with 1 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
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No step free access to station platforms.
- Free of charge
- No
- Daily rate
- £5.50
- Off peak rate
- £4.50
- Saturday rate
- £3.50
- Sunday rate
- £3.50
- Weekly rate
- £22.00
- Monthly rate
- £100.00
- 3 Monthly rate
- £286.00
- Annual rate
- £1000.00
- CCTV Coverage
- No
- Onward travel information
-
Local irregular bus services
- Taxi
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A local taxi company, Weeley Taxis, can be contacted on 01255-830144.
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- No
- Ticket machines
- Yes
- Accessible ticket machines
- There are no accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
- Tickets can be collected on Smartcard at this station
- Penalty fares
- Penalty fares apply for Greater Anglia
Staffing and general services
- Information available from staff
- Yes - from help point
- Information services - opening times
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Monday - Friday 06:30 - 21:30
Saturday 06:30 - 13:30
Welcome Hosts travel along the route and may be able to assist during the times shown above.
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
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Located on platform 1.
- Lost Property
- Yes
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Monday - Friday 09:00 - 17:00
- Customer Services
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Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Rail replacement bus stop, at the station entrance. The new proposed pick up points are the Bus Stops on Main Road for Colchester bound passengers and just past the bridge for Clacton-on-Sea bound passengers. Please check before travel.
Facilities
- ATM Machine
- No
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
- Helpline opening hours
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Monday - Sunday 08:00 - 20:00
08:00 - 20:00
- Staff help available
- Yes
- Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard. Booking is recommended.
- Staff help available opening times
-
Monday - Sunday Closed
A guard/conductor is on each train to help customers.
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
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This station has no step free access. Interchange possible if assistance is requested either on board or pre-booked.
This station is a category C station according to ORR station classification system. https://www.orr.gov.uk/media/10955
- Wheelchairs available
- No
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