Tweedbank (TWB)
Managed by ScotRail
Station facilities
-
Station seating facilities
Station seating facilities Shelter on platform
-
Trolleys
-
Refreshments
Note Retail -
ATM machine
-
Toilets
Toilets The toilets are located adjacent to the Depot Building. The toilet facilities are only available during cafe opening hours. -
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage spaces
- 20
- Storage CCTV
- Yes
- Car Park
- Opening hours
- Number of spaces
- 235 with 13 accessible spaces available
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- Yes
- Onward travel information
-
for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
- Taxi
-
visit www.traintaxi.co.uk for details of taxis available for hire
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
- No
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Smartcards validators
- Yes
Staffing and general services
- Information available from staff
- Yes - from help point
- Information services - opening times
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
- ScotRail Lost Property Information
-
Monday - Sunday 07:00 - 21:00
- 03301 092 833
- Customer Services
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Buses pick up/drop off from the station car park
Facilities
- ATM Machine
- No
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Retail
- Toilets
- Yes
- Toilets Location
- The toilets are located adjacent to the Depot Building. The toilet facilities are only available during cafe opening hours.
- Accessible toilets
- Yes
- Baby changing facilities
- No
- Waiting Rooms
- Yes
- Waiting rooms location
-
Shelter on platform
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- Tel: 0800 912 2901; 18001 0800 912 2901 (deaf and customers who are hard of hearing)
- Staff help available
- No
- Ramp for train access
- No
- Step free access coverage
- Yes
- Step free access note
-
This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the respective platforms
Blue Badge parking bays: 13
- Wheelchairs available
- No
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