Tweedbank (TWB)
Managed by ScotRail
Station facilities
-
Station seating facilities
Station seating facilities Shelter on platform
-
Trolleys
-
Refreshments
Note Retail -
ATM machine
-
Toilets
Toilets The toilets are located adjacent to the Depot Building. The toilet facilities are only available during cafe opening hours. -
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Tweedbank
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage spaces
- 20
- Storage CCTV
- Yes
- Car Park
- Opening hours
- Number of spaces
- 235 with 13 accessible spaces available
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- Yes
- Onward travel information
-
for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
- Taxi
-
visit www.traintaxi.co.uk for details of taxis available for hire
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
- No
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Smartcards validators
- Yes
Staffing and general services
- Information available from staff
- Yes - from help point
- Information services - opening times
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
- ScotRail Lost Property Information
-
Monday - Sunday 07:00 - 21:00
- 03301 092 833
- Customer Services
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Buses pick up/drop off from the station car park
Facilities
- ATM Machine
- No
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Retail
- Toilets
- Yes
- Toilets Location
- The toilets are located adjacent to the Depot Building. The toilet facilities are only available during cafe opening hours.
- Accessible toilets
- Yes
- Baby changing facilities
- No
- Waiting Rooms
- Yes
- Waiting rooms location
-
Shelter on platform
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
- No
- Ramp for train access
- No
- Step free access coverage
- Yes
- Step free access note
-
This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the respective platforms
Blue Badge parking bays: 13
- Wheelchairs available
- No
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