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Tweedbank (TWB)

Tweedbank station, Tweedbank Drive, Tweedbank, Borders, TD1 3AB

Live trains

Radio buttons live-trains-finder-type

Station Information

Ticket Office

Opening Hours

No

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

Yes

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements

Staff Help Available

No

Assistance is provided by on-train staff to board / alight for customers already on platform

Customer Help Points

Yes

Customer Services Notes

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday: 07:00 - 21:00

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the respective platforms

Blue Badge parking bays: 13

Ticket barriers and gates

No

Accessible ticket machines

Yes

Induction loop

Yes

Ramp for train access

No

Accessible Toilets

No

Waiting rooms

Yes

Shelter on platform

Seating area

No

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

Accessible spaces

13 spaces

Staff Help

Staff help available

No

Assistance is provided by on-train staff to board / alight for customers already on platform

Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The toilets are located adjacent to the Depot Building. The toilet facilities are only available during cafe opening hours.

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

Yes

Shelter on platform

Seating Area

No

Spaces

235 spaces

Accessible spaces

13 spaces

Impaired mobility set down/pick up points available

Yes

Car park CCTV

Yes

Parking charges

Parking is free

Refreshment Facilities

Yes

Retail

Pay Phones

No

Public Wi-Fi

Yes

Bicycle Storage

Spaces

20 spaces

Type of Storage

Stands

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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